Case Processing Fulltime

● Gather required information and documents from clients in person, over the phone, mailed in.

● Accurately enters and maintains electronic documentation through computerized record keeping, along with manual documentation as required for operational efficiency.

● Prepare and review filing applications completeness such as filling forms, preparing filing packages,….

● Prepare and maintain files and records ensuring all required documents are included.

● Assist clients in understanding on how to prepare and complete visa/immigration application

● Work with Attorneys regarding changes or status of individual client cases when necessary.

● Provide clerical support as required (filing, copying, etc...)

● Establish and maintain professional relationships with clients, attorneys, colleagues, and management.

● Other tasks assigned by Manager and Director.

● Maintain confidentiality of information processed.

● A Bachelor’s degree (or equivalent) in Law, Economics, or a related field is required.

● On-the-job training.

● Excellent written and verbal communication skills (English and Vietnamese), proven problem-solving skills and attention to detail.

● Relevant experience working with EB5 Immigration Investment Program Application and other US Immigration Programs is a plus

● Prior experience handling EB-5 funding through agents is a plus.

● Strong reading, writing, comprehension and editing skills.

● Good interpersonal, organizational and time management skills.

● Hard working, good team player, supportive, proactive and reliable.

● Enjoy working in a fast-paced environment.

● Proficient in Microsoft Office (Word, Excel, and Power Point).