Các Phúc Lợi Dành Cho Bạn
Mô Tả Công Việc
• Support TB sales to deliver relevant banking services to customers to meet the department’s revenue targets by having basic knowledge of Transaction banking products and work with TB sales to prepare promotion material.
• Push up customer utilization, increase existing customer Deposit wallet share.
• Conduct Data mining analysis (via excel or report) to alert to TB Sales, RM on the client’s business movement to approach them timely.
Customer
• Support customers via phone/ email/ direct meeting for internet banking and other issues related to TB Cash products.
• Partner with TB Sales/ RMs to plan joint client calls, aim to complete at least 15 client calls per month to understand customer, maintain and push up utilization of existing clients’ transactions, facilities.
• Build effective relationships with key customers to develop new business and to deliver excellent customer service, collect information to prepare detailed analysis to support structuring the deal and obtaining credit approval.
• Work in partnership with colleagues in the department to support in resolving customer incidents.
Other/Control
• Support TB sales to develop presentation/pitch material for customers.
• Support the implementation of Transaction Banking products into customer’s organizations.
• Prepare/ maintain data and periodic reports with sales progress.
• Support departmental initiatives to drive business growth.
• Adhere to all company policies / guidelines.
• Follow other instruction or assignment from Head of Department.
Yêu Cầu Công Việc
• Excellent Analytical, Excel skills and attention to Details.
• Strong stakeholder management skills.
• Strong interpersonal and networking skills.
• Good communication skills with ability to influence others using data or analysis to support line of reasoning.
• Proficiency in English – written and Spoken
• Understanding of local /regional financial laws and regulations.
• Experience and/or knowledge in Transaction Banking products is advantage.