Channel Sales Manager - On-Trade (Central)

1. JOB PURPOSES

• Be responsible for attaining turnover target according to company business development strategy within assigned area/channel.

• Develop the customer network in the assigned area.

• Coordinate with Marketing Department to enhance brand image, increase market share and listing

• Data mindset drive promotion and visitation plan

• Region in charge: South

• Product range in charge: Strategic International Brands (SIB), Seagram’s

Key Responsibilities:

1. Business & customer management:

• Have ability and responsibility to understand and cascade sales strategy from sales management team to direct report

• Plan and implement sales activities monthly, quarterly, yearly to obtain the sales target (sales volume, turnover and account coverage)

• Cooperate with Marketing team to prepare and implement the activation to penetrate new account/channel and maintain the key brand equity

• Consult direct manager on sales plan and client performance.

• Complete all reports accurately and timely

• Foster relationship with existing and potential partners, especially via business entertainment events

• Ensure highest level of customer service when handling of customers’ queries and complaints

2. Account management:

• Work with PR Asia in negotiating and developing master contracts with key accounts that operates as a Group

• Keep searching and expanding key accounts network within Vietnam

3. Manage and collect the receivables.

• Implement and supervise the timely collection of the receivables

• Propose the solutions for overdue debts

4. Manage the department’s expenses and customer investment.

• Control the efficiency of the operating expense and customer investment in the assigned area

• Balance the expense and revenue

5. Business Information & Intelligence

• Update monthly market information & sales report to Head OF South Region

• Coordinate with Commercial Planning Team to ensure periodical/ ad-hoc sales reports and market intelligence/insights relating to the region are available for BOM with accurate data

6. Maintain and attend to the existing customers while developing the potential ones.

• Plan and implement the visits to the customers’ sites

• Handle and respond to the customers’ inquiries and complaints

• Organize and implement the development and maintenance of the close bonds with the customers

7. Manage the customer profiles.

• Update the customers’ information

• Categorize the customers

• Archive the data (sales, business contracts …)

8. Develop the internal sales procedure.

• Inspect the existing processes and develop more internal procedures to sustain the good customer services

9. Work with other departments to handle and satisfy the customers’ demands.

• Co-ordinate with other departments to supply the products in timely manner

10. Implement and develop the cost-saving initiatives.

• Establish and implement the initiatives to improve the work process to enhance the efficiency of the job.

• Supervise the use of the company’s asset in the most cost-saving manner.

11. People Management

• Propose the development of the successional employees

• Evaluate the job results and employees’ performance on periodical basis

• Supervise the employees’ daily tasks

• Recommend the employees’ incentive or penalty

• Conduct the internal training on the products and work process.

• Develop the employees’ sales skills

Education & Experience

• University graduate majoring in Business Administration

• At least 3 years of experience in wine, beer, beverage or FMCG.

Functional & Leadership Competencies

• Good communicative skills

• Analytical skill, decision-making and problem-solving skill

• Sales and negotiating skills

• Able to work under high pressure

• Communicative English

• Proficient in office computing

• Fast adaptation to the job

• Confident and active

• Able to work overtime at night