Chuyên Viên Tư Vấn Du Học (Educational Counsellor)

Have excellent knowledge in terms of product and functional knowledge

Give counselling to customers in person, on phone and by email

Do telesales

Complete school application and visa application

Liaise with overseas schools on student application and issues

Make sure the student folder filed with appropriate and enough documents

Handle customer issues; get support from superiors if necessary

Conduct visa training and program orientation

Follow up student study pathway with schools

Conduct customer service after sales: build up supporter network and strengthen relationship with students

Be interpreter for department seminars & support school partners at fairs

Get to know and update overseas study market, competitors and other related education organizations frequently

Attend training workshops, exhibitions, fairs and relevant events

Be leaders for summer course program

Make sure the working area neat and tidy

Support DM on assigned tasks

University Degree

Experience in Overseas Study area and Administration

Leadership/Ownership

Team work

Communication

Problem solving

Creativity

Cooperation

Capability building

Excellent English and Vietnamese (4 skills), Upper-Intermediate

Excellent at MS-Office (Word, Excel, PowerPoint, Outlook)

Right mind-set, in good healthy condition, active, adaptable and flexible