Claims Deputy Manager (Personal Accident / Miscellaneous) Urgent job

Claims Deputy Manager (Personal Accident / Miscellaneous)Urgent job

Địa Điểm Làm Việc: Hà Nội
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Các Phúc Lợi Dành Cho Bạn

Minimum of 15 days of annual leave;
Bonus, various allowance and subsidy, teambuilding activities.
Work from home in shift

Mô Tả Công Việc

- To handle and settle non-motor claims;
- To ensure the loss adjusting approaches to be properly conducted and managed either on the case by case basis or overall pending claim list.
- To be responsible for claims management and loss control activities as required by the Company.
- To manage the claims services being delivered by Third party agents (TPAs) to the clients. Be the window persons handling the feedback management system for complaints arisen from claims services delivered by TPAs.
- To join the required trainings to be delivered by outsourced providers or by Regional Company.
- To ensure proper and timely reporting to Manager, DGM and Management of Company as required.
- To deliver necessary training sessions to junior staff and sales staff (agents).
- To use and manage the E-Claim System and its related tasks/projects in order to well support the non-motor claims services of Company.
- To comply with the guidelines of the Claims Manual and compliance requirements.
- To set appropriate reserves within the authorized limit and report to authorized persons as required;
- To follow up outstanding claims information and negotiate with claimants/partners for settling of the claims;
- To support Digital Marketing in deploying their new projects and products launching as required;
- To keep a good communication with customers (internal and external) to achieve greater customer satisfaction claims services;
- To observe accuracy, completeness and timeliness when carrying out daily responsibilities;
- To prepare reports, statistics for relevant internal meetings.
- Contribute to the sales function of the Company:
o Be alert to identify sales opportunities in the course of handling claims, and drawing these to the attention of appropriate staff without delay;
o Assist in handling claims in a way which will enhance the Company’s image and reputation for services of high speed and efficiency;
o Ensure that cases beyond personal authority are preferred correctly with full supporting information and opinion and that the direction of higher authority is supported and implemented without delays.
- To execute other office tasks as required by the Company.
- Timely and accurate reports to Board of Director (BOD) as required;
- Conduct subrogation in cases where applicable.
- Managing the outsourced loss adjuster where applied.
- PA claims analysis & reports as required by Management.
- Prepare and attend meetings;
- Managing and working with Vendors in line with the Company’s digitalization plan;
- Other office works as required by the Company
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- University graduation;
- Good command of English or basic English could be accepted.

- Effective inter-personal exchange skills is required to create and expand partnership with internal and external customers as well as to influence the way the business partners think, feel or behave.
- Analytical and synthetically ability.
- Good soft skills.
- Have good discipline and responsibility
- Have time management skills, deploy jobs as plan.
- Any expertise in 4.0 related technology is a preference

- At least 4 years of working experience in claims services.

Địa Điểm Làm Việc

16 Phan Chu Trinh, Hoàn Kiếm, Hanoi, Vietnam

Về Chúng Tôi

MSIG Insurance (Vietnam) Company Limited (“MSIG Vietnam”) is a part of the Mitsui Sumitomo Insurance Co., Ltd. network in Japan and a member of MS&AD Insurance Group.

MS & AD Insurance Group established in April 2010 following the alliance of Mitsui Sumitomo Insurance Group, Aioi Insurance Company and Nissay Dowa General Insurance Company, MS&AD Insurance Group is one of the largest general insurers in the world, with presence in over 41 markets globally, 16 of which are in Asia. Based in Japan, MS&AD Insurance Group is active in five business domains, namely domestic Japanese general insurance, life insurance, non-life insurance, financial services and risk-related services.

MSIG Vietnam with 100% foreign wholly owned company is the first Japanese General Insurer in Vietnam with Head Quarter in Hanoi, Branch in Ho Chi Minh City, and Representative Offices in Hai Phong City, Da Nang City, Hung Yen Province and Vinh Phuc Province.

MSIG Vietnam will market a wide range of non-life insurance products to both enterprises and individuals, including property, marine cargo, liability, engineering, and other classes of casualty business in the commercial insurance line, and home and contents, motor, personal accident and travel in the personal insurance offerings. From individual customers to commercial businesses, the range of insurance products, solutions and services are flexible in responding to challenges from evolving market conditions.

MSIG Vietnam is seeking to recruit a well-qualified Vietnamese citizen with competitive compensation and benefits for opening positions.

Our package for permanent positions includes but not limits to:

- Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, Short-Term Incentive Bonus, various types of allowances (telecommunication allowance, pocket allowance, special language allowance, risk surveyor duty allowance, hotline duty allowance…) and long service award.
- Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
- Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary,…), technical exchange seminar…).
- Minimum of 15 annual leave days; Annual health check-up at high standard level.
- International and professional work environment with high ethic and compliant culture.
- Annual company summer vacation and parties with teambuilding activities and talented performances.
- Company’s Top Management always communicates to all employees about Company’s strategy, development plan and new opportunities for employees to reach higher performance.
- Employees are engaged and taken care by the company via various Trade Union activities.
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Phúc Lợi Công Ty


Chế độ đãi ngộ hấp dẫn và cạnh tranh: lương thưởng tháng 13 và thưởng kinh doanh hàng năm cùng các loại trợ cấp

Healthcare Plan

Gói bảo hiểm chăm sóc sức khoẻ cao cấp


Cơ hội đào tạo không giới hạn do Công ty tài trợ

Paid Leave

Tối thiếu 15 ngày phép / năm


Môi trường làm việc quốc tế chuyên nghiệp với văn hoá tuân thủ và chuẩn mực đạo đức cao

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

10th floor, Corner Stone Building, 16 Phan Chu Trinh, Hoan Kiem, Hanoi

Quy Mô Công Ty

nhân viên

Liên Hệ

Human Resource Department

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

Vững vàng sức khoẻ, vững tâm sự nghiệp