Claims Manager

Địa Điểm Làm Việc: Hồ Chí Minh
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Mô Tả Công Việc

I – GENERAL FUNCTION:

A Claims Manager is responsible for planning, organizing, managing, evaluating and coordinating activities of claim adjudicator. Also, the Claims Manager will support and administer corporate policies, procedures and philosophies to promote quality service and indemnity objectives.
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Yêu Cầu Công Việc

II – DUTIES & RESPONSIBILITIES:

• Providing overall directions, supervisions, trainings to the claims staff through delegation of work assignments, projects, periodic meetings, and tasks required to satisfy corporate goals, objectives and strategies
• Developing; securing approval and implementing policies, procedures, and protocols necessary to achieve short and long-term goals and objectives for all product lines to ensure appropriate turnaround time and other service level agreements are maintained
• Communicating and adhering corporate policies and procedures, interpret and administer departmental objectives and quality standards consistent with guidelines established
• Reviewing the evaluations of employee performance and recommending appropriate coaching, training, developing and corrective actions for assigned departmental staff
• Producing, analyzing, monitoring and distributing departmental reports to identify key quality, productivity and service measures
• Assisting the Head of Claims to manage the general activities of claims and other functions of Operations department

III – QUALIFICATIONS:

• At least 5 years of experience as Manager position in Insurance industry
• University degree in Business Administration, Medical Doctor or others related field
• Good in English and MS Office
• Problem-solving, analytical and decision-making abilities
• Ability to cultivate and maintain interpersonal relationships with a broad cross-section of diverse people
• Oral and written communication, management, organization and interspersion skills
• Knowledge of insurance industry operations, health care benefits, structures, policies and procedures

Địa Điểm Làm Việc

6th Floor VNPT Building,1487 Nguyen Van LinhStreet, Tan Phong ward, Dist. 7, HCMC Vietnam.
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Pacific Cross Vietnam is a Medical Insurance Administrator specializing in Health and Travel insurance in Asia. We are part of the Pacific Cross Group of companies with over 60 years’ experience managing and designing travel and medical insurance. Pacific Cross Vietnam is part of a wider group of insurance companies operating across Asia with businesses entities in Hong Kong, the Philippines, Thailand and Indonesia.

Our modern claims paying system, our professionally trained staff and our years of experience in Asia allows us to be the strength behind your insurance. Pacific Cross is grounded in a vision to become the preferred medical and travel insurance provider of discerning clients in Vietnam. Our competitive advantage is in our design and administration of modern travel and medical insurance plans; plans built for people living and working in Vietnam

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16th Floor Royal Center Tower B, 235 Nguyen Van Cu Street, District 01, HCMC
100-499 nhân viên
HR department
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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