Client Relationship Management (Senior Client Executive)

Client Relationship Management (Senior Client Executive)

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Các Phúc Lợi Dành Cho Bạn

13th salary; bonus depends on working performances and company’s revenue
Teambulding/Company trip once a year/ Review salary each year
Opportunities to develop your career path/ Receive internal/external training from experts

Mô Tả Công Việc

General Summary

Responsible for overall account servicing, maintain and develop client relationships, a profitable book of business and expand new clients.

Responsibilities:

• Sales and Relationship Development
• Retains and expands existing client relationships and acquires new ones.
• Identifies key decision makers, clients or prospects risks needs and determines the services, products, and combinations that will best serve and address the client/prospect’s issues and objectives
• Leads the development of custom solutions to address the client/prospect needs
• Ensures that the full scope of services are priced appropriately
• Effectively presents the solutions to the client/prospect and negotiates compensation
• Documents the scope of service and compensation in a Service Agreement
• Financial Management
• Manages the financial performance of his/her book of business:
• Develops a business plan for portfolio of clients and prospects to meet specific retention and sales goals.
• Creates a budget for each client in conjunction with Client Advisors and Consulting colleagues
• Manages revenue, profitability, and timely billing and collection (working capital) for each client
• Service Management
• Leads the service team by setting its goals, monitoring its progress, assuring service meets or exceeds client expectations, and protecting the firm from Errors & Omissions (E&O).
• Leads communication between the client and the service team members locally, nationally and/or globally.
• Oversees quality of deliverables and enforcing critical deadlines
• Seeks feedback on Marsh’s execution of projects and renewals through client survey and ongoing client dialogue.
• Undertake other tasks as might be delegated by the Manager or Deputy Manager
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Yêu Cầu Công Việc

Requirements:
• Minimum Bachelor Degree, economics, accounting would be a plus
• At least 4 years of professional experience
• Possesses developed insurance brokerage, account management and servicing skills and performs client executive duties within the local market place.
• May assist higher-level client executives on larger accounts.
• Good problem solving and communication skills
• Effectively manages and retains renewal business

Địa Điểm Làm Việc

Văn phòng Công ty Marsh Việt Nam – Lim Tower, 9-11 Tôn Đức Thắng, Quận 1

About Marsh
A global leader in insurance broking and innovative risk management solutions, Marsh’s 30,000 colleagues work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance program management services to businesses, government entities, organizations, and individuals around the world.

Since 1871, clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. We are able to achieve this through our comprehensive global expertise that spans 26 industry practices and more than 30 risk and specialty practices.

Marsh is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue over US$14 billion and nearly 65,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading firms. In addition to Marsh, MMC is the parent company of Guy Carpenter, Mercer, and Oliver Wyman

Website : https://www.marsh.com/us/home.html

Xem toàn bộ thông tin công ty
9-11 Ton Duc Thang, Quan 1
25-99 nhân viên
HR
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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