Client Service Representative - 100% Remote, Contractor
Job description
Pacston & Partners is seeking junior-level experienced client service representatives to remotely co-work with our teams based in multiple Asian and North American countries. The work and communication will be carried out in 100% written English. Strong English reading and writing literacy is required.
The main responsibilities of a Client Service Representative include:
- Screening and replying to client's service inquiry emails
- Categorizing client inquiries and directing messages to appropriate team members
- Filing client profiles in the company client management system
- Assisting organizing client profiles by priorities
- Assisting in contract-signing and signed contract filing into company database
- Assisting other administrative and documentation tasks as requested by supervisors
- Converting information from incoming inquiries to client management system
This is a full-time contract-based and 100% remote position. You'll need to use your own device (computer) with a stable internet connection.
Working hours: 8:00 AM to 5:00 PM (Mon-Fri, Indochina Time)
Salary: 9,000,000 VND - 12,000,000 VND per month
How to apply:
Please visit our recruitment portal and register an applicant account.
https://apply.pacston.com/
Please submit your English .pdf resume, select the role 'Client Management Assistant' and proceed to complete our online screening tests. Test reviews will be conducted within 5-7 days. Candidates who pass the screening tests will be contacted by Pacston's hiring team for the online interviews.
Job requirements
Qualifications & requirements for the role:
- Bachelor's degree (or above)
- Excellent English writing and reading skills (IELTS 7.0 or above/equivalent)
- Strong attention to details
- Strong time management skills
- Strong computer literacy, familiar with MS Office Suite
- Strong client service professionalism
- Remote working/studying experience (preferred)
- Clerical office work experience (preferred)
What We Can Offer
Training
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
16/04/2024
Fresher/Entry level
Customer Service > Customer Service
English, Customer Care Mindset, Time Management, Self Learning, Client Service
IT Software/SaaS
English
Not shown
Not shown
Job Locations
Ho Chi Minh, Vietnam
Hà Nội, Vietnam
Đà Nẵng, Vietnam
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