What We Can Offer
Job Description
- Support and manage our business clients in a professional manner
- Resolve customer service and technical issues over the phone
- General administrative duties such as filing, expense reporting, and collections
- General data entry such as setting up new customer accounts, log in issues, and entering new contact information
- Proper call handling and phone etiquette
- Able to work independently with little supervision
Job Requirements
- Available to work night shift from 9PM to 6AM from March to October and 10PM to 7AM from November to February
- Work remotely at home
- Require PC and reliable internet connection
- Proficient in Google Gmail, Hangout, MS-Office Suites, Zoom, Chrome remote desktop, etc
- Dependable, reliable, and punctual
QUALIFICATIONS:
- Proficient in English
- Excellent written and verbal communication skills
- Customer service experience a plus
- Bi-lingual in English and Vietnamese
- College degree
- Type 50+ wpm and adept in using Microsoft products (e.g. MS-Word, MS-Excel, MS-PowerPoint)
- Punctuality, organizational skills, and ability to prioritize and multi-task
BENEFITS
- Salary: $500 - $1000/ per month base on the working experience.
- Paid vacation
- Working environment: professional, active, always have chances to be able to learn and upgrade skills