Collection Analytics Supervisor

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What We Can Offer

Attractive salary and bonus
Health insurance and Social insurance regulated by Vietnam Labor Law
Professional, dynamic working environment

Job Description

Reporting to the Head of Collection Strategy & Analytics, this position's primary responsibilities will include reporting development and performance analysis to optimize portfolio results.
• Interpret data, analyze results using excel/ SAS/ SQL and provide on-going reports
• Work on data collection systems/ Management Information System (MIS), data analytics and other strategies that optimize statistical efficiency and quality.
• Regularly monitor the Collection portfolio to ensure delivering highest portfolio performance
• Understand and conduct ad-hoc and on-going analysis/tests related to collection strategies and portfolio performance.
• Together with other team members, regularly enhance SAS script and performance of automated Collection MIS reports, ad-hoc and analyses.
• Coordinate with other related functions to implement strategic changes in Collection Operation, including technical development with IT.
• Cooperate with testing team to ensure the accurate implementation from analytical strategies to operation, ensuring to enhance strategies during pilot period and prior the deployment in the entire Collection Operation.
• Locate and define new process improvement opportunities / forecasting trends and raising alerts when necessary
• Provide analytical and data support in the design and review of strategy tests and current operations.
• Analyze monthly operating results and monthly variances; identify problems and research potential recommendations for corrective actions
• Perform portfolio analytics, special projects, drill -down analysis and other duties as needed
• Apply sound control processes into daily/weekly/monthly processes to effectively identify, assess and manage risk
• Perform special analytics projects and other duties as assigned
• Able to deliver accurate results within expected deadlines.
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Job Requirements

1. Education:
- BS or BA in Finance, Statistics/Math, Computer Science, MIS or related field
2. Working experience
- Experience and knowledge of consumer financing industry and collection as a preferred.
- Strong knowledge of Excel
- Strong analytical skills and practical experience working with large datasets with SAS and/or SQL knowledge
- Work well within a team of analysts and collaborate with individuals with technical and non-technical backgrounds
- Candidate should possess outstanding analytical and problem-solving skills
- Excellent written and verbal communication skills, including the ability to effectively present material
- Candidate should possess outstanding analytical and problem-solving skills
3. Knowledge
- Having knowledge of SAS, Oracle, SPSS, R is a plus.
- Knowing modeling/business statistics as a preferred
4. Skills
- Good analytical skills.
- Good at visualizing MIS/ dashboard.
- Strong in numbers.
- Fluent in both Vietnamese and English.
- Strong interpersonal and communication skills.
- Able to work under pressure in a performance-oriented environment and can handle multi-task.
- Detail-oriented to perform tasks quickly and efficiently.
5. Other requirements
- To get deep understanding and fully comply with (1) Corporate Integrity Policies (including: policies of Conflict of Interest, Anti-Fraud, Anti-Bribery & Corruption (Gift &Entertainment register), (2) Anti- Money Laundering Policy & Countering Terrorism Financing; (3) and regulation on your roles and responsibilities in operational manual.
- To be responsible for reporting suspected incidents of fraud.
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Job Locations

77 Trần Nhân Tôn, phường 9, Quận 5, Hồ Chí Minh, Việt Nam
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Shinhan Finance is a member of Shinhan Card, number 1 credit card business in Korea and is a wholly-owned subsidiary of Shinhan Financial Group, ranked at 44th among Top 500 Global banking brands. With Shinhan Card’s know-how in financial products and more than 11-years-experience of the company in Vietnam consumer lending market, Shinhan Finance will be the best customer-oriented Finance Company in Vietnam. With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards.

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23/F. Saigon Trade Center. 37 Ton Duc Thang. D.1. HCMC. Vietnam
100-499 staffs
Ms Nho- Shinhan Finance


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