Commercial Manager

Key Responsibilities

Commercial Strategy & Business Development

• Develop and execute commercial strategies aligned with company objectives.

• Identify and pursue new business opportunities in logistics and transportation services, grow and diversify the client’s portfolio of all Medlog Vietnam entities.

• Conduct market research and competitive analysis to inform pricing, service offerings, and expansion plans.

• Build, manage, and nurture relationships with clients, partners, and stakeholders, in compliance with Medlog’s code of conduct and values, to create strong long-term partnerships and reinforce clients’ loyalty.

• Prepare commercial offers, tenders’ bids, and negotiate commercial contracts.

Operational Support & Optimization

• Collaborate with Operations, Finance, and relevant teams to align commercial goals with day-to-day logistics execution.

• Analyze operational data and customer feedback to identify areas for improvement and cost optimization.

• Monitor KPIs and ensure targets related to revenue, margin, and customer satisfaction are met.

Project Management & Implementation

• Lead or support strategic and client-driven projects (e.g., depot/warehouse setup, digital transformation, fleet expansion).

• Develop project scopes, timelines, and budgets. Coordinate cross-functional teams to ensure successful delivery.

• Track project progress, manage risks, and ensure alignment with commercial and operational priorities.

Other tasks

• Prepare reports, presentations, and forecasts for senior management and stakeholders.

• Represent the company in industry events and customer meetings.

• Support and guide other team members on a relevant scope, if applicable.

• Other ad hoc responsibilities as assigned by the management.

Education & Experience:

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field (Master’s degree preferred).

• Minimum 5 years of commercial experience in logistics, transport, freight forwarding, or supply chain management.

• Proven track record in business development, client management, and project delivery.

• Significant experience in a multi-national and multi-cultural environment.

Skills & Competencies:

• Strong understanding of logistics operations and commercial drivers.

• Excellent negotiation, communication, and presentation skills.

• Ability to work independently and manage multiple priorities in both BAU and project settings.

• Analytical mindset with the ability to interpret data and make sound business decisions.

• Proficient in Microsoft Office and commercial software (CRM, ERP, TMS, WMS preferred).

• Proficiency in English and excellent written & verbal communication skills.

• Strong interpersonal skills, good teamwork spirit, and proactive attitude.

• Dynamic and able to adapt to a fast-paced environment.