Community Operations Specialist – Cantonese Speaker - Relocate to Bangkok

#BeMore Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX • Attractive remuneration, great perks, and performance incentives. • Comprehensive medical, insurance, or social security coverage. • World-class workspaces. • Engaging activities and recognition programs. • Strong learning and development plans for your career growth. • Positive culture for you to #BeMore at work. • Easy to locate area with direct access to public transport. • Flexible working arrangements. • Be coached and mentored by experts in your field. •Join a global company, winner of hundreds of industry awards. What’s your mission? You’ll help us deliver excellent service to our partner brands by performing these tasks: As part of international team, you will support one of the leading social media platforms • You will help build safe communities for millions of people around the globe • Assist our community members accurately and on time • Investigate and resolve issues that are reported on platform such as requests for account support and reports of potentially abusive content • Review reported content and respond to user inquiries with high quality, speed, empathy, and accuracy

Who are we looking for? • Fluency in written and spoken English, and Cantonese • Bachelor's Degree, or Master's Degree is required • More than 3 years experience in any field • A deep interest and understanding of online media and social networks • Awareness of current cultural, political, and social events in the supporting market • Goal-oriented work approach and flexibility • Able to work in Shifts Who is TDCX? TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities. TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential. We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia. From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.