What We Can Offer
We are looking for a Community Operations Specialist to join our growing family. Come home and start your #BeHappier journey with TDCX today!
Top reasons to work here:
- Above-industry average salary
- Group life insurance starting on day one
- Provident Fund
- Competitive performance incentives
- 10 Annual Leave credits
- Premium & Instagrammable workspaces
- 2 days off per week
- Free overflowing coffee and cookies
- Learning courses to help you grow
- Career development programs
- Engagement activities like free food day, wellness programme, anniversary gifts, contests, annual party and much more!
What is your mission?
As a Community Operations Specialist you will be working with our Social Media Account to deliver #happier customer experience. You will help build safe and diverse communities for millions around the globe.
You are also required to perform these job functions:
- Your international team will support one of the leading social media providers.
- Through understanding the products’ and community standards, you’ll help build safe and diverse communities for millions around the globe.
- Fluency in written and spoken Vietnamese and English
- A deep interest and understanding of online media and social networks
- Strong leadership, efficiency, accuracy and empathy
- Awareness of current cultural, political and social events in Vietnam
- Goal-oriented work approach and flexibility
Who is TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan, Spain and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.