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Pacific Cross Vietnam

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Our Office


    Administration Office: 10th & 16th Floor, Royal Center Tower B, 235 Nguyen Van Cu, District 1, HCMC

    Sales Office: 6th, 159C De Tham, District 1, HCMC & 19th Floor, 9 Dao Duy Anh, Dong Da District, Ha Noi

Our Story

Company Introduction

Pacific Cross Vietnam (PCV) brings unique expertise to the insurance industry in Vietnam. We are a leading administrator of health insurance and travel insurance focused on serving the people and businesses of Vietnam and the Southeast Asian region. We are part of the Pacific Cross Group of companies with operating entities in Hong Kong, the Philippines, Indonesia and Thailand. The group brings over 60 years’ experience managing and designing travel and health insurance products to the people who call Asia home. Established in HCMC Vietnam in 2004 with a Representative office, we received our license in July 2008, as Blue Cross Vietnam. In April 2016 we changed our name to Pacific Cross Vietnam. Presently, we operate 4 offices in Viet Nam (3 in HCMC and 1 in HN) with over 200 employees and over 300,000 clients (in Vietnam). Regionally, our Pacific Group of companies has over 750 employees and serves over 750,000 clients. Our current partner list In Vietnam includes AIA, BHV, Bao Long Insurance, Dai-Ichi Life, Bao Viet Tokyo Marine.

Company Way

Company Way

Pacific Cross Vietnam is the strength behind your insurance thanks to our modern, efficient and transparent policies, our claims payment system, our professionally trained staff and our years of experience in Asia. We are grounded in a vision to be the preferred medical and travel insurance provider of discerning clients in Vietnam. Our competitive advantage is in our design and administration of modern travel and medical insurance plans; plans built for people living and working in Vietnam.


Pacific Cross Vietnam is a specialist provider of global health and travel insurances, designed to provide not just basic health cover, but also a wide range of benefits providing peace of mind for you, your family and your employees.

Core values

PCV runs based on 7 core values including confidentiality, professionalism, accuracy, consistency, integrity, first time and clarity

Confidentiality: all information collected will be protected with the utmost confidentiality avoiding loss, error, and unauthorized access.

Professionalism: all employees and representatives will possess a high degree of knowledge and skills to satisfy all customers.

Accuracy: All information will be delivered to customers correctly.

Consistency & Integrity: The company commits to do and supply products and services consistently, honestly and fairly.

Firstime: the company will always do the right things the first time.

Clarity: PCV will use the customer's language to provide explanations and information clearly.

PCV employees

Pacific Cross Vietnam (PCV) ensures its employees are well taken care of. We realize that their diligence and commitment to their work is where our success originates. PCV is always looking for new ways to reward employees for their achievements and ambitions. We offer competitive pay and benefits, a family-like working environment, professionalism and respect on all levels.PCV employees have excellent opportunities for growth, both personally and professionally. Training programs, workplace support and the chance to build a strong career path are all things which PCV provides its staff. We understand these are critical parts of a modern company.

Our People

Gary Eugene Harlow Dawson


"We believe that we are the strength behind your insurance and we provide service levels that allow our customers to understand what benefits they have and how they can best be used….”

Gary Eugene Harlow Dawson

Hoang Thi Dan Phuong

National Sales Manager

“Over 7 years at Pacific Cross Vietnam, I have had a great opportunity to develop my career and a stable job, encouraging my growth and development to be the most efficient and effective employee. I have been in different positions which helped me gain a lot of experience in sales and management roles. Pacific Cross Vietnam provides a friendly, dynamic and positive working environment.”

Hoang Thi Dan Phuong

Tran Nam Phuong

Accounting Manager

"Honestly, Pacific Cross Vietnam is a great company that likes my second home. At here, I have had wonderful opportunities to cooperate with friendly and professional PCV employees. Besides that, the company always makes a lot of good working conditions which encourage me to pursue my passion and career path in finance field. In conclusion, I just want to say that I am very proud to be an employee of PCV. I LOVE PCV AND PEOPLE HERE!!!"

Tran Nam Phuong

Our Benefits

Company trip

Every year, PCV will arrange a company trip for all employees who have passed probation. The Trip is to recognize their contributions as well as encourage them to continue working well together in the future.

Healthcare Insurance

Employees (after the first contract) will receive health insurance coverage under the company plan. The plan includes a range of coverage levels matching the various positional levels within the company. Each employee, after completing their first year with PCV is also eligible for an annual preventative health check-up.

Employee Recognition

PCV has several employee recognition programs including long service awards, company-wide employee of the year and department based annual achievement awards. We also congratulate and recognize employees who participate (as learners or tutors) in our corporate training sessions.

Bonus Opportunities

PCV applies a system of awarding bonus payments to staff based on performance, project success and overall company performance. We also offer a 13th month payment as well as many non-cash benefits such as reward vouchers, entertainment allowance, etc.


PCV has a structured and robust corporate training system which offers employees training opportunities in a wide variety of forms. PCV provides detailed orientation and induction training as well as a period of technical on-the-job training for all new hires, ensuring they are comfortable and prepared to succeed in their new position. 

Visitation and Care

PCV provides support and care for employees in crucial life moments, both good and bad. PCV applies a program visitation, gift giving or offerings for situations such as marriage, hospitalization and childbirth or unfortunate occurrences such as accidents or the death of employees’ loved ones and family members.