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Mô Tả Công Việc
- Requirement engineering: Convert business requirements to functional requirements and the requirements are clear enough to development team
- Responsible to prepare & present in MSSR meeting
- Support for WorkON survey, CIP
- Maintain of Consultant documents
- Responsible for Lesson Learned of Consultant team
- Maintain Consulting Competence Center
- Responsible to meet KPIs, SLAs
Yêu Cầu Công Việc
- Overall knowledge in all the modules of WorkON (Platform, Consultant, Solution, Support and Operation)
- Understanding of the workflow approval process
- Understanding of all WorkON apps business cases and functionalities
- Business requirement skill
*** Skills required:
- IT background
- Knowledge of HTML, CSS, JavaScript is a plus
- Fluent English communication for business
- Business Analysis knowledge (Business Case, Benefit Management (ROI, …))
*** Personal attributes/attitudes:
- Effective communication skills
- Assertive
- Strong leadership skills
- Customer solution mindset
*** Qualification:
- Bachelor's degree in computer science or equivalent
- 3 years of experience in business consultant and/or team leader
- English is a must
- PMI-BPA certification is a plus