Consumer Banking Collection Operations Staff
Negotiable
Job description
- Follow the collection internal regulations to execute debt collection and to communicate with customers for increasing the repayment rate.
- Convince customers to repay overdue payments through the communication channels allowed by the bank. Propose the call script of collection operation to comply with the call script in accordance with regulations.
- Update call history, information on the system.
- Plan to follow up the list of customers in order of priority to recover overdue loans.
- Report directly to related department of the Bank whenever detecting and special/suspicious cases during collection execution (e.g., frauds, customer' dead, AML matters, etc.).
- Cooperate with related department to submit documents to the court for litigation.
- Implement others duty being assigned.
Job requirements
- Background in Consumer banking industry and solid understanding of lending and card services.
- Good knowledge in MS Office applications, including Word, Excel and PowerPoint
- Strong sense of responsibility, able to work independently
- Experience in digital lending process is a plus
What We Can Offer
Bonus
Performance review
Healthcare Plan
Cathay insurance
Training
Domestic and oversea training
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
23/04/2024
Experienced (non-manager)
Banking & Financial Services > Debt Collection
Loan Collection, Debt Collection, Banking
Banking
Any
Not shown
Not shown
Job Locations
19th Floor, Lim 3 Tower, 29A Nguyen Dinh Chieu Street, District 1, Ho Chi Minh City
HomeJobsBankingCathay United BankConsumer Banking Collection Operations Staff
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HomeJobsBankingCathay United BankConsumer Banking Collection Operations Staff