Consumer Crime Survey Officer

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What We Can Offer

Competitive performance-based salary, 13th month bonus for staff serving more than 1 year
12 public holidays, 1 vacation/sick day for each month worked
Performance recognition/rewards, Additional training opportunities

Job Description

Position Description
The Consumer Crime Survey Officer is responsible for surveying consumer establishments in urban areas across Vietnam, followed by the production of crime case reports for establishments in violation of the law. Production of reports and statistics is an essential part of the role and the Consumer Crime Survey Officer will work closely with the Policy and Legislation Team.

Main Responsibilities
1. Conducting Consumer Wildlife Crime Surveys
• Conduct structured and methodical geographical based surveys across urban areas of Vietnam

2. Reducing Wildlife Crimes
• Address wildlife violations resulting from surveys by documenting, tracking, and concluding routine cases successfully

3. Law Enforcement Liaison
• Report crimes involving priority animals discovered during surveys directly to law enforcement agencies

4. Report Live Animals
• Report discovered live illegal animals to the WCU

5. Reducing Consumer Crime
• Formally communicate with businesses which commit wildlife crimes, in order to convince them to stop committing crimes

6. Other Duties
• Complete other duties and assignments as specified by the ENV Management Board and/or the WCU Team Leader
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Job Requirements

• Ability to produce detailed and highly accurate surveys
• Excellent Vietnamese spoken communications, particularly in persuasion skills and negotiation skills
• Excellent written Vietnamese, including professional document writing
• Able to adopt an undercover role when performing surveys
• Multitasking and prioritizing
• Able to think logically and judge carefully when making decisions about case actions
• Strong English writing, speaking, and translation skills
• Excellent navigational skills
• Patience and perseverance

Job Locations

Hoàng Đạo Thúy

About ENV
Education for Nature – Vietnam (ENV) was established in 2000 as Vietnam’s first non-governmental organization focused on wildlife conservation. ENV has spearheaded efforts to end Vietnam’s illegal wildlife trade by employing out-of-the-box strategies that strengthen wildlife protection legislation and its application, provide support to law enforcement in addressing wildlife crime, and engage the public to reduce consumer demand and mobilize public action to protect wildlife. ENV is committed to securing a better future for wildlife, both in Vietnam and globally.

Strengthening law enforcement and combatting wildlife crime: See a day in the life of ENV’s Wildlife Crime Unit:

Criminal network investigations: ENV’s most well-known successful investigation targeted the kingpin of Vietnam’s illegal marine turtle trade:

Reducing consumer demand and mobilizing public actionExamples of ENV Public Service Announcements:

“Never Again” (Covid-19):

“Make bear bile extraction a nightmare of the past”:

“Children know the score on rhino poaching”:

“Hero to zero”:

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Block 17T5, Room 1701, Hoang Dao Thuy street, Cau Giay district, Hanoi
25-99 staffs
Education for Nature – Vietnam


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