Core System Support Officer/ Supervisor

Core System Support Officer/ Supervisor

Địa Điểm Làm Việc: Hồ Chí Minh
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Mô Tả Công Việc

Job Summary

The Job holder plays a role to support lending core system for daily operation. He/she is responsible for analyzing the business requirements, understanding IT systems/applications and communicating with internal/external stakeholder to ensure the smooth core system operation.

Key Roles & Responsibilities

* In charge of analyzing and preparing business and system requirements for the IT Credit-Card Core system
* Ensuring proper due diligence and gap analysis is done for application implementation against the business requirements
* Working cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.
* Providing system/application support for end user and know-how supports to internal teams.
* Managing and leveraging between end user’s expectation and the base lined business requirements
* Supporting User Acceptance Test for the project sign off.
* Project-management to implement of major applications including Lending Core system enhancement, CRM, data mining (reporting and data extraction), credit scoring, and MIS when needed.
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Yêu Cầu Công Việc

Job Requirements


1. Qualification: University Degree majored in Information Technology or related

2. Work Experience:
* Minimum 03 years working experience in Software development and Application support.
* Have experience on business analysis and system analysis. 
* Have experience on Core banking or Core Lending system is a plus.
* Have working experience in Finance/Banking/Insurance is a plus. 


3. Knowledge:
* Experience on application development and deployment (DevOps)
* Experience on either Java, PL/SQL.
* Good experience on ITIL framework and process.
* Some experience on MS Dynamic CRM.


4. Skills:
* Able to communicate effectively with different stake holders.
* Able to understand insight requirements.
* Able to communicate fluent in English (both written & verbal).
* Good at trouble shooting, root cause analysis with wide knowledge in IT application area.


5. Attitude:
* Trust-worthy and have good attitude on facing multiple system issues.
* Positive thinking with service mind-set.
Hard-working even at night-time or weekend (when needed).

Địa Điểm Làm Việc

Pico Plaza. 20 Cong Hoa. Ward 12. Tan Binh Dist.
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Shinhan Finance is a member of Shinhan Card, number 1 credit card business in Korea and is a wholly-owned subsidiary of Shinhan Financial Group, ranked at 44th among Top 500 Global banking brands. With Shinhan Card’s know-how in financial products and more than 11-years-experience of the company in Vietnam consumer lending market, Shinhan Finance will be the best customer-oriented Finance Company in Vietnam. With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards.

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Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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