Credit Card Operation Executive

Địa Điểm Làm Việc: Hồ Chí Minh
Thương lượng 371 lượt xem - Hết hạn trong 14 ngày

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Attractive salary and bonus
Health insurance and Social insurance regulated by Vietnam Labor Law
Professional, dynamic working environment

Mô Tả Công Việc

Job Summary:
The Job holder is responsible for implementing related activities in card operations, participating in deployment of card system, card operations process and workflow and new technology.
Key duties and responsibilities
1. Credit Card Operations
- Set up for all process for Credit Card (Issuing, Delivery, Statement, Payment, etc.)
- Collaborate with other departments to implement card payment with other banks
- Work with card product and IT system to find solutions for process optimization
- Set up operations process with vendors, testing and launch from operations side
2. Credit Card product and service enhancement
- Work closely with Mastercard and ICT for setting up system and enhancement, upgrade card services and operations
- Collaborate with Digital Transformation Department to set up credit card services and functions on Digital Platform (activation, deactivation, payment, installment conversion, reward management, etc.)
- Testing and evaluating new technology
3. Customer service process
- Build customer services process (SMS, IVR, customer inquiries and complaints)
- Work closely with related departments to ensure all operations supports are addressed on new system
4. Other ad-hoc tasks
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

1. Qualification
- University Degree majored in Economics/ Finance/ Banking/ Business Administration.
2. Work Experience
- 1-3 years working experience in credit card operations, digital web/app or relevant fields
3. Knowledge
- Card system, process, technology
4. Skills
- Strong analytical and solution thinking, multitasking
- Be pro-active, pay attention in detail, flexible to join any project
- Excellent presentation skill and effective communication
5. Attitude: Self-starter, Honest, straight up, relationship builder

Địa Điểm Làm Việc

Saigon Trade Center, 37 Ton Duc Thang Street, Ben Nghe, District 1, Ho Chi Minh City, Vietnam
Xem toàn bộ hồ sơ công ty

Shinhan Finance is a member of Shinhan Card, number 1 credit card business in Korea and is a wholly-owned subsidiary of Shinhan Financial Group, ranked at 44th among Top 500 Global banking brands. With Shinhan Card’s know-how in financial products and more than 11-years-experience of the company in Vietnam consumer lending market, Shinhan Finance will be the best customer-oriented Finance Company in Vietnam. With the widespread business network nationwide, the company has capability to serve customers with flexible financial solutions, enabling our customers to fulfill their dreams and enhance their living standards.

Xem toàn bộ thông tin công ty
23/F. Saigon Trade Center. 37 Ton Duc Thang. D.1. HCMC. Vietnam
100-499 nhân viên
Recruitment - Shinhan Finance
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