Crew Tracking Executive

1. Keep track and update all information and changes in daily operations. Inform crew of any roster changes.

2. Ensure crew rostered for flight duties are qualified with the required certifications prior to handover to Flight Dispatchers for flight dispatch release.

3. Supervise and deploy crew to perform duties in a timely and compliant manner, in line with regulations (Vietnam Aviation Regulations, Operations Manual, Company Policy and Labor Law).

4. Respond to real-time changes in crew availability, weather conditions, and operational requirements by coordinating immediate schedule adjustments.

5. Update changes in the flight schedule and maintain the crew schedule for the next day to ensure all flights are adequately covered.

6. Ensure positioning/deadheading arrangements for crew before and after duties. Relevant information must be provided to the crew.

7. Ensure rest facilities and accommodation are arranged for the crew during operations. Relevant information must be provided to the crew.

8. Work closely with other departments, including the Operations Management Center, Ground Operations, Commercial, and Engineering, to ensure seamless operations.

9. Report all incidents during flight operations to the Manager in charge and the company.

10. Perform other tasks as assigned by the Manager in charge.

1. Education:

• Bachelor’s Degree or equivalent.

2. Experience:

• Knowledge / experience of Aviation & Flight Operation is preferable.

3. English skills:

• Good at English with IELTS 5.0/ TOEIC 600 or equivalent (Bachelor's degree in English literature/ TOEFL/...).

4. Other requirements:

• Proficiency in MS Office (Word, Excel, ...).

• Ability to work under high pressure and facing adhoc events.

• Ability to work various shifts, including nights, weekends and holidays, as required by operational needs.

• Perform good teamwork and share tasks in daily operation.

• Ability to negotiate with crews and working independently while on duty.

• Strong decision-making skills.