CSR & Communication Manager

PURPOSE

Lead and manage the Company’s Corporate Social Responsibility (CSR) initiatives, internal and external communications, and office management.

RESPONSIBILITIES

Corporate Social Responsibility (CSR)

• Develop and implement CSR strategies and programs aligned with the Group and Company’s sustainability goals.

• Work with internal and external stakeholders to execute impactful CSR initiatives.

• Monitor, evaluate, and report the impact of CSR activities.

• Build partnerships with NGOs, local communities, and government organizations to drive social impact projects.

• Ensure compliance with relevant CSR regulations and standards

Communications

• Work with HO/ARO for drafting and handling official correspondence, acknowledgements, and press releases directed to external stakeholders, partners, NGOs on behalf of General Director.

• Ensure all communications maintain a high level of professionalism, accuracy, and align with the organization’s strategic objectives and corporate identity.

• Design and execute corporate communication strategies to enhance brand image and reputation.

• Manage internal and external communication, including press releases, newsletters, and corporate presentations.

• Act as the spokesperson for the Company when necessary.

• Build relationships with media, stakeholders, and partners to ensure positive brand visibility.

• Coordinate crisis communication plans to safeguard the Company’s reputation.

Office Management

• Manage office budgets, supplies, and vendor relationships.

• Oversee Office operations to ensure efficiency and productivity.

• Lead and coordinate office events, Company/Employee Engagement Activities (such as Company trip, Year-End party, team building, sport clubs…), meetings, and workshops.

• Maintain office policies and procedures, ensuring compliance with Company standards.

• Provide guides/support expats on visa and resident card applications

• Act as a point of contact for facility management and resolve operational issues promptly.

• Bachelor’s degree or above

• Minimum 3 years of working experience in the same position in the MNCs

• French speaking is a must

• Fluent in English and Vietnamese (both written and spoken)

• Strong communication, interpersonal, and organizational skills

• Excellent proactive approach and problem-solving ability

• Self-motivated, able to work independently with multi-tasking ability.

• Strong financial, budgetary and negotiating skills

• Ability to develop strong professional relationships with different levels of staff

• General knowledge of building and technical maintenance

• Proficient in MS Office, Microsoft Excel, PowerPoint, and other office applications