Cus Support - Hanoi (Senior CS - LCL Department)

- Pricing (check rate with carrier / coleaders to make LCL costing- selling tariff,) - Place booking with carrier/ co-loader - Issue booking to customer - Follow cargo status, handle emerging problems, handle customer request regarding cargo (except request relating Bill of loading) till ATD - Supervise the working process between other back team (docs, ops, logs, acc) with customer, push internal team to follow customer’s request after ATD and Coordinate with sales team/back team to handle problem - Make sailing schedules in internal system+ excel files - Offer rate to sales/agents - Check request of sale with agents/carrier/internal team , summarize information then send to sales (MSDS, oversize, overweight, special cargo,….) - Booking container with carrier/coloader - Check plan container each tradelane - Other job as manager’s instruction

- Tốt nghiệp đại học khối Kinh Tế, Ngoại Thương, Hàng hải, hoặc chuyên ngành liên quan Logistics, Hàng hải, vận chuyển. - Có kinh nghiệm trong lĩnh vực LCL forwarding, Không tuyển fresh - Có khả năng làm việc độc lập và phối hợp đội nhóm tốt, làm ngoài giờ. - Tiếng Anh khá