★☆★ Customer Care Representative – Hot Job for Fresh Graduate ★☆★

★☆★ Customer Care Representative – Hot Job for Fresh Graduate ★☆★

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Các Phúc Lợi Dành Cho Bạn

15 Annual Leaves Per Year; Urgent Case Days;...
Soft Skills Training: Problem Solving, Time Management, ...
Special Awards: Creative Idea; Client Supportiveness; Client Engagement; ...

Mô Tả Công Việc

After a certain of time using our jobsite to find your dream job, Have You – Vietnamworks User – ever wondered what we're doing every day to bring you jobs and make you satisfies with our service?
The fastest way to have the answer is to become a part of us - a Customer Care Representative at Vietnaworks!

Customer Care Representative (CCR) opens for FRESH GRADUATED candidates who are DEDICATED in customer service, have proven ability to deal with problem in a calming manner, possess WOW SERVICE MINDSET with a clever communication.

CCR’s main tasks to perform well are:

1. Customer Experience:
- Trouble shoot problems happen to customers on website;
- Directly support customers to fulfill their requests via multi channels (live chat, email, hotline);
- Improve customer experience at any contact points.

2. Customer Satisfaction:
- Support customer to recruit candidates (screen & advise CV, search suitable candidates...)
- Proactively study jobs online and have proper advices that help customers to recruit effectively.

3. Service Excellence Culture:
- Generate and in charge of some initiatives to promote and strengthen company’s service culture.

4. Special projects:
- Assist in ad-hoc projects assigned by Line Manager
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Yêu Cầu Công Việc

1. Academic Requirement:
- Fresh graduated in Foreign Language, Human Resource, Hospitality or related fields.
- Have experiences in Recruitment, Customer Service and Hospitality is preferable.

2. Skills Requirement:
- Great customer service mindset is a must.
- Strong communication skills (both in writing and speaking Vietnamese/English).
- Can work under high pressure and ability to generate ideas.
- Carefulness, Detailed, Problem Solving skills.
- Can-do, Adaptability and Willing-to-learn attitudes.
- Proficient in Word, Excel, Power Point, Outlook and Internet.
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Xem toàn bộ hồ sơ công ty

Navigos Group is the leading and largest Recruiting services Provider in Vietnam. We deliver quality recruiting solutions to the increasingly fast paced and internationalized Vietnamese market place. Our mission is to help people and organizations achieve success through excellence in matching and managing talent. We solve our clients’ most critical recruitment challenges so they can focus on their core business. Our mission is: We help people and companies achieve their dreams!

Our services include:
- Navigos Search: The Executive Search Firm
- VietnamWorks: The online recruitment Website

We have a fun, challenging and friendly working environment of passionate people who are dedicated to delivering “Wow!” service and value to our customers. Our management is committed to the continual training and development of each person in our company.

Apply and become a Dream-Maker today!

Xem toàn bộ thông tin công ty
V-Building, 125 - 127 Ba Trieu Street, Hai Ba Trung District, Ha Noi
100-499 nhân viên
Ms. Bich Van