Customer Experience Representative

Địa Điểm Làm Việc: Hồ Chí Minh
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Các Phúc Lợi Dành Cho Bạn

Attractive salary package
Training and career development road-map for consultants
Quarterly recognition awards; Service awards; Valuable benefits (Annual Leave up to 26 days/year)

Mô Tả Công Việc

Your mission is to bring "WOW Service" to customers mainly via email & computer system:
1. Customer Experience:
- Support & improve customer experience by troubleshooting problems that happen to
customers when using website via live chat, email, hotline.
- Resolve customers’ requests on computer system such as posting jobs, activating services
- Screen and approve completed online CVs
2. Customer Satisfaction:
- Study job descriptions and give advices to help them become more attractive.
- Search matching CVs with Job Descriptions from database to increase customers’
satisfaction
3. Special projects:
- Assist in ad-hoc projects
- Support users in other platforms
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- Fresh-Graduated
- Prefer Female
- Have strong objective to follow Customer Service as long-term career
- Find happiness in supporting others with calming manner
- Be patient, careful & detail oriented

Địa Điểm Làm Việc

20th Floor - 11 Doan Van Bo, Ward 13 ,District 4
Xem toàn bộ hồ sơ công ty

Navigos Group is a company dedicated to helping people and companies achieve their dreams through our professional recruiting services. Our main portfolio of companies are the leading players in the recruitment industry in Vietnam. The group is comprised of www.VietnamWorks.com, an online recruitment portal and Navigos Search, an executive search firm.
Now on our 15th year operating in Vietnam, Navigos Group’s greatest asset is the largest and most comprehensive database of Vietnamese professionals. Known for our strong service culture and people-centric management, we have maintained our status as the leading recruiting service in Vietnam since our foundation in 2002.
The consistent growth of our company - then a local Vietnamese company, accelerated in 2013 when Navigos Group was acquired by en-Japan, one of the leading recruitment firms in the region.

Xem toàn bộ thông tin công ty
HCM Office: 20th Floor, E Town Central - 11 Doan Van Bo, Ward 13 ,District 4; Hanoi Office: 8th Floor, V Building, 125-127 Ba Trieu St, Hai Ba Trung District
500-999 nhân viên
CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.