Customer Management Manager, Total South (Nutrition)

• Aligns with trade sales strategy to develop regional or channel trade sales operating plans, assures implementation, monitors progress and takes actions to achieve business objectives

• Translates brand strategy and tactical plans into actionable superior trade plans. Is responsible for the delivery of trade sales plan to achieve the business objectives

• Is responsible for the application process (sales force profile, campaign request, etc)

• Provides inputs to marketing to establish retail implementation goals – on distribution, merchandising, pricing, inventory management, promotion and in-store brand building opportunity

• Develops and maintains strong internal and external relationships with key accounts and distributors to strengthen RB competitive position and performance

• Diagnoses and uses fragment statistics to project the future business environment, provides extensive sales analysis data to management team for the effective monitor and control on sales performance of the assigned region

• Monitor and maintain budget for the assigned territories. Understands the importance of financial implication against results to determine the worth of investment

• Exhibits flexibility in a rapidly-changing marketplace and in response to differing customer and company needs. Anticipates needs changing and identifies contingency plans

• Develops a comprehensive set of performance standards for regional team, channel following trade sales department priority

• Leads team to achieve performance, especially to improve course of action or emphasis in process management so all team members have a clear objective or quantitative measurement to improve

• Coach and train trade sales and supporting team to develop a high performance organization

• Motivate regional, channel trade sales team and create a working environment enhancing RB core value and play as a role model for direct report

• Builds a culture that drives innovation in planning and implementation of sales strategies and creates a disciplines approach to evaluation of customer needs. The culture will be built on customer, consumer, category knowledge and fact-based selling rather than rapport based on selling and price negotiation.

• Builds strong business relationship with marketing and other functional teams to enhance business performance

• Genuinely respects others’ point of view and opinions. Seeks out others perspective and feedback to improve performance at all times

• Minimum Bachelor Degree

• 10 years above sales experiences + 5 years above management experiences for MNC companies

• Good command of both spoken and written English.

• Excellent sales management and selling skills

• Strong interpersonal skills in dealing with all levels of staff and management

• Master in territory management

• Opportunity to formulate and defend ideas and projects, impact issues at management levels in company

• Enhances understanding of milk industry and its business impact of each A&P activity in this industry

• Desire in learning and developing others