Customer Service Administrator

Từ $650 1041 lượt xem - Hết hạn trong 4 ngày

Các Phúc Lợi Dành Cho Bạn

Competitive salary and nice working environment
Bảo Việt Health care, Social Insurance with full salary
Company allowance: parking, phone, biz trip, transportation.

Mô Tả Công Việc

1. Support & supervise parts & service working activities:
- In charge of outsourcing and maintaining sufficient labor force for loading/delivery of fitness equipment for the North projects.
- Familiarize yourself with current SOPs, then work closely with HBM to review and improve SOPs to increase operational efficiency, minimize expense.
- Prepare maintenance and spare parts quote and contract
Salesforce: Main categories of SF
- Case in warranty machine with Customer for the North
- Case out warranty machine (for no service contract) for the North
- Case out warranty machine (apply service contract) for the North
- Service Contract Agreement and Maintenance Process for the North
- Case Delivery and Installation for the North

2. Parts inventory management:
- Physical management of parts stock in Hanoi office.
- Work closely with chief technician & HBM to fully understand about existing parts stock system, the frequency to order spare parts, replacement parts, warranty parts & service requests.
- Execute monthly reconciliation of parts stock take with parts inventory accountant.

3. Contact with customers for parts and service sales issues:
- Assist to contact with customer regarding after sales service under HBM direction.
- Work closely with AR accountant in liaising with customer regarding debt collection follow ups.

4. Logistic related jobs:
- Coordinate & work closely with logistic supervisor to find and settle transport/loading supplier.
- Arrange transportation & labor for loading on/off and delivery , cost consolidate for month end.
- Update stock availability in HN, coordinate with sales team and logistics in HCM for stock booking for projects.
- In charge of stock take of Ha Noi warehouse & report to HCMC Logistic supervisor.
- Liaise with Logistic supervisor to follow up delivery & handover process to ensure on time delivery & support for collection.
- Warehouse management: check space availability for upcoming goods, make sure product stored in good condition.

Salary range: VND 15,000,000 or as negotiation
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

- University graduate (Business administration/Customer service).
- At least 03-year working experience with systematic approach in related field is required.
- Proficient in MS office.
- Good at English speaking & writing
- Dedicated, proactive, detailed oriented, integrity, good organizational & interpersonal skills.
- Being able to work independently

Địa Điểm Làm Việc

Tòa nhà Kim Ánh, ngõ 78, Duy Tân, P. Dịch Vọng Hậu, Q. Cầu Giấy, Tp. Hà Nội

Về Chúng Tôi

SEARA is an American company that has operated in Vietnam since 2003. We are the current market leader in the commercial fitness equipment industry. We supply equipment to hotels, resorts, commercial property developers and commercial fitness clubs throughout Vietnam.
Our customers in Vietnam include:
- 5 Star international hotels and resorts such as: JW Marriot, Hyatt, Hilton, Sheraton, Sofitel etc.
- Top Property developers such as: Vingroup, Bitexco, Mapletree, Capital land, Keppel Land, Phú Mỹ Hưng, MIK, Novaland etc.
- Commercial GYM clubs such as: California Fitness, Citigym, Elite, Fit 24, Star Fitness…
Seara represents the world’s best brands; LifeFitness, Octane, Hammer strength, Cybex, Escape from USA.

Website: www.searasports.com

Ho Chi Minh office: 227 Nam Ky Khoi Nghia St., Vo Thi Sau Ward, District 3, HCMC

Xem thêm Rút gọn

Phúc Lợi Công Ty

Training

Professional & dynamic working environment.

Bonus

 Attractive commission policy.

Awards

13th month Salary.

Transportation

Domestic & oversea training offered.

Healthcare Plan

Company healthcare insurance.

Mobile

 Telephone allowance.

 Taxi/Car allowance.

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

Hà Nội Branch: Kim Ánh Building, 1/78 Duy Tân St., Dịch Vọng Hậu Ward, Cầu Giấy Dist., Hà Nội

Quy Mô Công Ty

25-99
nhân viên

Liên Hệ

HR

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Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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