Customer Service Advocate

Địa Điểm Làm Việc: Quốc tế
$850 - $1100 543 lượt xem - Hết hạn trong 4 ngày

Các Phúc Lợi Dành Cho Bạn

Monthly incentive bonus
Medical Insurance coverage
Free flight ticket and Working Visa

Mô Tả Công Việc

We are looking for a Customer Service Advocate to join our growing family. Come home and start your #BeHappier journey with TDCX today!
Top reasons to work here:
● Attractive Remuneration (Fixed, variables & benefits)
● Comprehensive Insurance & Medical coverage
● Premium workspaces
● Career Development Program
● Fast Track Career Progression
● Walk A Mile – Job rotation & Enrichment
● Engagement & Recognition Programs like appreciation day, digitalized games and
the contest, free food day, raffles, birthday treats, anniversary gifts, and much more!
● Wellness & Health Program
● Diverse & Inclusion culture
● Employee Assistance Program (Counselling)
● Staff Appreciation & Recognition Programs

What is your mission?
As a Customer Service Advocate, you will be working with our Global Internet Leader Account to deliver #happier customer experience. To support Google customers for online marketing and campaigns on Google My Business.
You are also required to perform these job functions:
● Support Google customers for online marketing and campaigns on Google My Business.
● Communicates to customers via phone, email or chat for any issues related to their
interaction with Google My Business
● Manage the relationship between Google and its customers resulting in increased
business by providing consultative advice sales solutions.
● Act as a voice for users/advertisers to provide product and process improvement
opportunities back to Google.
● Any other duties and responsibilities that may be assigned to you by the management
from time to time, within your category of employment in the organization and for the
effective implementation, maintenance and continual improvement of the ISO9001 and
ISO18295-1 Quality Management System of TDCX.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

• Possess at least a bachelor’s degree in any field.
• Preferable 1-2 years of experience in a customer service role OR experience in coaching,
training, or educating in a sales environment
• Fresh graduates are welcome to apply
• Good command of English and native language.
• Passion for social media, online marketing or online advertising.
• Experience in customer service or sales

Địa Điểm Làm Việc

Level 9, Menara Axiata, No. 9 Jalan Stesen Sentral 5,50470 Kuala Lumpur, Malaysia

Về Chúng Tôi

Who is TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, the Philippines, Hong Kong, China, Japan, Spain, Colombia, Romania, and India. We specialize in perfecting our clients’ customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 270 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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Địa Điểm Công Ty

Level 9, Menara Axiata, No. 9 Jalan Stesen Sentral 5,50470 Kuala Lumpur, Malaysia

Quy Mô Công Ty

500-999
nhân viên

Liên Hệ

Ms. Thao Pham

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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