Customer Service - Adwords Support Onsite Malaysia

Customer Service - Adwords Support Onsite Malaysia

Địa Điểm Làm Việc: Quốc tế
$900 - $1100 171 lượt xem - Hết hạn trong 20 ngày

Các Phúc Lợi Dành Cho Bạn

Attractive incentive bonus packages and recognition programs
Monthly training and workshops, along with coaching opportunities for career growth

Mô Tả Công Việc

What is your mission?
As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to
deliver #happier customer experience. To support the internet giant’s business customers for
online marketing and campaigns on AdWords.

You are also required to perform these job functions:

•Communicates to customers via phone, email or chat for any issues related to
their interaction with AdWords platform.
•Manage the relationship between the internet giant and its customers resulting in
increased business by providing consultative advice sales solutions.
•Tell us how we can be better and act as a voice for users/advertisers to provide product
and process improvement opportunities back to the internet giant.
• Any other duties and responsibilities that may be assigned to you by the management
from time to time, within your category of employment in the organization and for the
effective implementation, maintenance, and continual improvement of the ISO9001
and ISO18295-1 Quality Management System of TDCX.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Who are we looking for?
• Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
• Excellent communication skills in English and your native language
• 1-2 years of experience in customer support will be an added advantage
• Fresh graduate is welcome to apply
• Passion for social media, online marketing, or online advertising.
• A creative mindset and understanding of customer needs
• Strong communication skills and a flair for convincing and presenting an argument
• The ability to work in an organized and structured manner
• Excellent attention to detail

Địa Điểm Làm Việc

Level 9, Menara Axiata, No. 9 Jalan Stesen Sentral 5,50470 Kuala Lumpur, Malaysia

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and
disruptive brands to acquire new customers, to build customer loyalty and to protect their online
communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience
aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in
fintech, gaming, technology, home sharing and travel, digital advertising, and social media, streaming
and e-commerce. Our expertise and strong footprint in Asia have made us a trusted
partner for clients, particularly high-growth, new economy companies, looking to tap the region’s
growth potential.

We pride ourselves on uncovering and employing the best professionals to join us as we transform
the outsourced CX industry. Our commitment to #BeMore for our people, our clients and our
community has led to us winning several hundreds of industry awards, including being one of the
best companies to work for in Asia.

From our premium workspaces, above-industry average compensation packages, career
opportunities, and workplace perks, get in touch to find out more about what’s in store when you
embark on a career with TDCX.

Xem toàn bộ thông tin công ty
Level 7, Menara TH 1 Sentral, Jalan Stesen Sentral 5, KL Sentral, 50470 Kuala Lumpur
Hơn 50.000 nhân viên
Maria Ianice Lloren
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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