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Mô Tả Công Việc
As a Digital Marketing Consultant, you will be working with our Global Internet Leader Account to
deliver #happier customer experience. To support the internet giant’s business customers for
online marketing and campaigns on AdWords.
You are also required to perform these job functions:
•Communicates to customers via phone, email or chat for any issues related to
their interaction with AdWords platform.
•Manage the relationship between the internet giant and its customers resulting in
increased business by providing consultative advice sales solutions.
•Tell us how we can be better and act as a voice for users/advertisers to provide product
and process improvement opportunities back to the internet giant.
• Any other duties and responsibilities that may be assigned to you by the management
from time to time, within your category of employment in the organization and for the
effective implementation, maintenance, and continual improvement of the ISO9001
and ISO18295-1 Quality Management System of TDCX.
Yêu Cầu Công Việc
• Possess at least Bachelor’s Degree in any field, preferably advertising or marketing.
• Excellent communication skills in English and your native language
• 1-2 years of experience in customer support will be an added advantage
• Fresh graduate is welcome to apply
• Passion for social media, online marketing, or online advertising.
• A creative mindset and understanding of customer needs
• Strong communication skills and a flair for convincing and presenting an argument
• The ability to work in an organized and structured manner
• Excellent attention to detail