Customer Service And Operation Logistics

- Handle export/import shipments from/to Vietnam according to all given requirements and rules & regulations externally as well as internally

- Liaise with booking team to secure space & arrange flight.

- Check with subcontractor for the best cost

- Update cargo & documents status to customers and destination team

- Checking and issuing all related docs for outbound & inbound shipment (Make all documents (billing, filling AMS/ACI/AFR, sending pre-alert, do payment …. ) to finish the import - export process)

- Good knowledge about services information to provide best offers to customers.

- Solve problems with Airlines, Carriers, oversea Agents, and Customers.

- Input all required data on the system and update it.

- Tracing/ updating and cooperate with worldwide agent network to handle shipments smoothly...

- Report to management in form of daily updates and proper accurate weekly/monthly report.

- Doing other works if required

- Bachelor degree in economics or related fields.

- At least 2 years’ experience working for Forwarding - Logistics Company.

- Good command of English.

- Good skills of computers & Microsoft Office.

- Well organized and detailed, able to work under high pressure.

- Have strong organizational, grammar and good working attitude

- Priority person who is good at control goods to America and good at Chinese

***Benefit:

- We offer a very competitive salary and benefit package

- 13th month salary.

- Health insurance and Social insurance regulated by Vietnam Labor Law

- Annual Holiday.

- Professional, dynamic working environment

- Friendly and open working environment.

- Training opportunities, Profit shared & Tet Bonus (if any)