Customer Service - Background Verification (position based in Malaysia!)

Verifying educational, employment, credit and criminal background of candidates in a dedicated countries for our clients.

We need your help to:

• Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports.

• Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries.

• To exceed client’s expectation in terms of customer service & accurate information.

• Confidentiality Standards

• Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments

• To possess at least a Degree level qualification (for EP application)

• Required language(s): English + Vietnamese

• 1 year of working experience in the service industry will be an added advantage

• Fresh graduates are encouraged to apply! – Full Training Provided

• Good command of computer skills / Microsoft Office

• Good typing skills in both Vietnamese and English.