Customer Service Counter Assistant

Negotiable 1670 views - Expires in 1 hours

What We Can Offer

13th salary bonus
Laptop
Team Building Activity, Company trip, Company party monthly, quarterly, yearly

Job Description

1. Processing repair orders: Receive defective products, arrange technician to repair and return repaired products at Service Center.
2. Checking and monitoring Turn Around Time following Service commitment.
3. Updating service information into system.
4. Collecting service fees' payments.
5. Giving feedback of repair status to customer via phone/email.
6. Supporting customers to register warranty.
7. Collecting customers' Survey of repair service at Service Center.
8. Managing showroom at Service Center.
9. Monitoring receipt/shipment of repairing products from/to country side's client
10. Giving guidance of product's usage at showroom
11. Perform other job-related duties as assigned.

*Female candidate preferred
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Job Requirements

1. Education: College Degree

2. Computer skill: Office computer

3. Language skill: English is required (ability to use 4 English skills)

4. Experiences: 2 years

5. Competences need to have
- Communication skill
- Negotiation skill
- Organization Planning Skill
- Decision making skill
- Analyze and problem solving
- Team work
- Trust and carefully
- Self Leadership
- Time Management Skill

6. Characteristics
- Flexible, dynamic
- Quick-learner
- Well-organized

Job Locations

85 Nguyễn Du, Hai Bà Trưng, Hà Nội, Vietnam

Who We Are

For more than a century, Brother has won recognition as a brand synonymous with delivering product innovation and customer satisfaction. Founded in 1908, Brother is now a leading brand that produces quality innovative products for the print and imaging, labelling and sewing markets. Key products include laser printers, Multi-Function Centres (MFCs), fax machines, labellers, label printers, and a wide range of home and industrial sewing machines. A trusted brand worldwide that believes in the "Customer First" approach in all aspects of our business, Brother has continuously met the varied needs of our customers through our comprehensive range of quality solutions.

The Brother group delivers products and services to customers all over the world with 16 production sites and 51 sales offices in 44 countries and regions in the world .

Brother International (Vietnam) is continuously looking for highly talented people to fulfill its long term ambitions, and is currently recruiting to fill the following position.

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Company Location

Floor 5, Minh Long tower, 17 Ba Huyen Thanh Quan

Company Size

25-99
staffs

Contact Person

HR Dept.

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

CHƯƠNG TRÌNH THẠC SỸ TÀI CHÍNH QUỐC TẾ | ĐẠI HỌC J.M.LYON 3 (PHÁP) | VIỆN ĐÀO TẠO QUỐC TẾ - ĐẠI HỌC THƯƠNG MẠI

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