Customer Service Engineer

Địa Điểm Làm Việc: Hà Nội
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Salary: Negotiate
Health insurance, personal development and training opportunities
13th month salary + performance KPI bonus

Mô Tả Công Việc

*** Job Description:

- Job Title: Customer Service Engineer
- Department: Sales
- Direct Reporting To: Country Sales Manager
- Employment Type: Permanent
- Place of Work: KUKA Vietnam

*** Key Duties & Responsibilities:

- Programming of robot-based application modules.
- Creation of sustainable, state-of-the-art reference Robot SW applications modules.
- Assurance of delivery of defined applications in accordance with the specified, prioritized order and deadlines.
- To provide field service, pre-sales, and post-sales engineering support.
- To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product consultations on our scope of supply (systems, spare parts, and robots) to customers.
- Application development
• Assurance of delivery of defined applications in accordance with the specified, prioritized order and deadlines
• Compliance with the agreed quality standards
- Advance commissioning
• To provide the commissioning training of developed application and on-site commissioning.
- Proposal and report writing
• To provide the proposal and report to fulfill the document request from internal and external user.
- Know-how buildup
• Safeguarding and continuous improvement of the know how in application engineering.
• Present solutions and application knowledge to sales and engineering team.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

*** Position Requirements:

- Degree in mechanical engineering, electrical engineering, mechatronic, controls engineering or equivalent qualification.
- At least 2 years experiences in setting-up, commissioning and programming of robotic application.
- Advanced knowledge of simulation of engineering systems and using 3D CAD software is preferrable.
- Java and C++ expertise.
- Ideally experience in programming and commissioning of KUKA robots.

*** Benefits:

• Salary: Negotiate
• 13th month salary + performance KPI bonus
• European based working culture and flexible working environment
• Health insurance, personal development and training opportunities
• Competitive employee benefits
• Conducive working environment

Địa Điểm Làm Việc

Hà Nội, Việt Nam

KUKA Vietnam Company Limited is a subsidiary of KUKA Deutschland GmbH, one of the world's leading suppliers of intelligent automation solutions.

The goals of the new branch of automation specialist KUKA in Hanoi, Vietnam are comprehensive consulting close to customers and more space for fast service and on-site training.

Visit us on website: https://www.kuka.com/

Xem toàn bộ thông tin công ty
B1-06, Lot TT01, Vinhomes Gardenia, Ham Nghi St., Cau Dien Wd., Nam Tu Liem Dist., Hanoi
10-24 nhân viên
HR DEPT
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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