Customer Service Engineer (IT)

Customer Service Engineer (IT)

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What We Can Offer

Fix Bonus & Performance Bonus
Social and health insurance based on Vietnam regulation, and extra Insurance.
Oversea training opportunities

Job Description

1. Daily tasks:
- Managing, operating, troubleshooting the server system (AD, SCCM, Hyper-V, Fire-wall…)
- Make proposal and implement for installing/upgrading server/storage system (Hardware/Software)
- Maintenance other IT infrastructure devices
- Daily investigate and troubleshoot issues (remote/onsite) of OS/Application, HW, Infrastructure and Network for end users
2. Other: Perform other tasks following IT manager’s request.
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Job Requirements

1. Education level:
- Have deep knowledge and understanding about server system (Windows), Network, Coding skills, VBA script/Macro (Excel) and web
- Have CCNA/MCSA, CCNA certificate(CCNP/ MCSE/ ITIL/PMP (MCSE, CCNP is an advantage)
- Bachelor’s or University’s Degree in IT and/or Telecommunications.
- Can communicate in Basic English/Japanese (communication skills in both speaking and writing) (Japanese is an advantage)

2. Working experience:
- Have experience (at least 2-3 years) in IT customer service.
- Have experience managing, operating, troubleshooting big server system.
- Have experience in working with Japanese customers is an advantage.
- Have experience in Scripting and Task automation: Windows Script (VBS, PowerShell), Microsoft Office Script (Macro - VBA) is an advantage.

3. Soft skills:
- Hardworking, attention to details and willing to learn new things.
- Strong High level of document skills (MS Office, MS Project…)
- Have Problem-solving skill.
- Have the ability to work independently as well as part of the team.
- Flexible working time: can work in shift/over time/at weekend/on holidays

Job Locations

Unit01-03, 17th Floor, Keangnam Hanoi Landmark Tower, Nam Tu Liem Dist, Ha Noi

Fujitsu is the leading Japanese information and communication technology (ICT) company offering a full range of technology products, solutions and services. Approximately 156,000 Fujitsu people support customers in more than 100 countries, including Vietnam. Fujitsu Vietnam Limited, a subsidiary of Fujitsu Limited, is expanding its operation in Vietnam and is looking for Vietnamese candidates for the following positions in Hanoi.

We are looking for an aggressive PG who wants to develop Platform software for IoT.

AT FUJITSU WE VALUE:
• Employees: We respect diversity and support individual growth.
• Customers: We seek to be their valued and trusted partner.
• Business Partners: We build mutually beneficial relationships.
• Technology: We seek to create new value through innovation.
• Quality: We enhance the reputation of our customers and the reliability of social infrastructure.

OPPORTUNITIES AT FUJITSU:
• Working for one of the leaders of Global IT Company,
• Career advancement within organization
• Oversea training opportunities
• Oversea relocation opportunities

Diversity & Inclusion
Fujitsu Vietnam is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.

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Unit01-03, 17th Floor, Keangnam Hanoi Landmark Tower, Nam Tu Liem Dist, Ha Noi
100-499 staffs
Human Resource Department
TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

TUYỂN SINH THẠC SỸ TÀI CHÍNH - ĐẠI HỌC JEAN MOULIN LYON 3 (CH Pháp)

Chương trình được thiết kế đặc biệt dành cho học viên vừa học vừa làm, quỹ thời gian ít

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do ĐH. J.M Lyon 3 (Pháp) cấp có giá trị toàn cầu

Học phí tối ưu, tiết kiệm nhiều nhất, thời gian đào tạo rút ngắn còn 1 năm tại Việt Nam