Customer Service Executive

• To process customers’ orders and respond customers’ enquiries and requests in a timely manner

• Coordinate with sales team, logistic team, warehouse team and other teams to ensure customers’ requirement are met.

• Provide back-office support for external sales team

• Liaise with local and international clients

• Develop and maintain positive relationships with new and existing customers

• Perform other duties if required from time to time

• University degree

• At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management, Import - Export, Sales / Sales Admin...

• Excellent communication & customer service skills

• Proficiency in English – both written and oral

• Good ability of negotiation, have a high sense of responsibility

• Careful and know how to organize the work properly

• Computer literacy

• Being able to work both independently and in a team environment

• Having knowledge of Accounting and using SAP system will be advantage

- On-board after Tet 2025.