Customer Service Executive

Địa Điểm Làm Việc: Hồ Chí Minh
Đăng nhập để xem mức lương 1243 lượt xem - Hết hạn trong 17 giờ

Các Phúc Lợi Dành Cho Bạn

13th monthly salary
Social insurance, health insurance will be applied legally
Young and dynamics working environment with open working space

Mô Tả Công Việc

- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Manage large amounts of incoming calls
- Build sustainable relationships of trust through open and interactive communication
- Resolve customer complaints via phone, email, mail or social media
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Requirements:
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively

Benefits:
- Social insurance, health insurance will be applied legally
- Annual company trip, weekly teambuilding activities
- 13th monthly salary
- Young and dynamics working environment with open working space

Địa Điểm Làm Việc

137 Lê Quang Định, phường 14, Bình Thạnh, Thành phố Hồ Chí Minh, Việt Nam

Bigbom is the hosting company of the Bigbom Advertising Ecosystem, headquartered in Singapore. Our ecosystem is for all parties relating to online advertising in the world, including advertisers, service providers, content publishing, advertising channels, advertising platforms, .... All data connected through Bigbom is transparent, accurate, automatic and no one has the right to change data when uploading on the blockchain.
At the moment, Bigbom is known as an automation system to optimize advertising on multiple channels such as Facebook, Google, Instagram, Twitter, ... The system is built on the basis of Machine Learning and AI technology to automatically optimize advertising, replace people in making decisions based on resutls. Bigbom will automatically turn off ads with low conversion rates or costs higher than expected. Then, the system automatically allocates budgets into ads, campaigns and advertising channels effectively. This helps advertisers reduce up to 80% of advertising management time & save up to 20% advertising budget. As a result, your revenue and return on investment (ROI) will increase instantly.

Xem toàn bộ thông tin công ty
6th Floor, 137 Le Quang Dinh Street, Ward 14, Binh Thanh District, Ho Chi Minh City
25-99 nhân viên
TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC NICE SOPHIA ANTIPOLIS (PHÁP)

Chỉ phỏng vấn đầu vào với thời gian học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Nice – Sophia Antipolis (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.