Customer Service Executive Urgent job

Customer Service ExecutiveUrgent job

Địa Điểm Làm Việc: Hồ Chí Minh
Thương lượng 1474 lượt xem - Hết hạn trong 21 ngày

Các Phúc Lợi Dành Cho Bạn

We offer top-notch medical benefits
We offer more paid leave than required by the law
We offer various bonuses and awards

Mô Tả Công Việc

• Create/ modify bookings for all customers’ request via email/Intra/Mymsc.com/Cross booking (Including DG/Reefer cargoes/Special GOH, OT)
• Follow up latest space situation (both feeder/Mother vessel) to avoid exceed FIX – Optional spaces. Special attention to Tender/ GVA VIP having commitment spaces / mother vessel voyage.
• Provide information of vessel details, shipping schedule to shipper
• SOB / EDI / TLA / VGM (Incase missing VGM make sure shipper well informed and update on time, avoid No VGM = No LOAD)
• Send rollover advice to Customers and Agents for all trade lines
• Send loading confirmation for VIP clients
• Handle COD/Hold/return/Re-export request (co-ordinate parties concerning Sales, Freight team, docs team)
• Handle UAC incase POD agent notice to POL – (all cases have consult guideline from CS Manager how to handle specific case and update both sides Shipper and POD agencies on time). Regular pushing shipper co-ordinate with their Consignee clear cargo to avoid DEM/STORAGE basic daily increasing and affect into utilization MSC’s equipment
• To perform SANCTION Booking - follow up latest policies at GVA Website guideline – make sure submit to Proxy Compliance Officer before send booking confirmation to local shipper.
• Collaborate with other departments to ensure the smooth delivery of operations
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Diploma/Degree in any other subjects/majors.
At least 2-3 years of Customer Service function in Shipping
Knowledge Portnet, TMS
MS Office applications
Able to work independently and ability to work under pressure
Team work skills
Customer oriented; ability to respond positively and sensitively to the need of customers and follows though queries / transactions effectively and efficiently and reverts to customers without delay.

Địa Điểm Làm Việc

E.Town Central, Đoàn Văn Bơ, phường 12, District 4, Ho Chi Minh City, Vietnam
Xem toàn bộ hồ sơ công ty

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the world’s leading container shipping lines. We are a privately owned global organisation operating a network of over 480 offices in 150 countries, employing a team of over 70,000 dedicated individuals. We have an established fleet of 490 container vessels with 18 million TEU carried annually. Our global sailing schedules cover 205 routes, calling 500 ports, allowing us to deliver our clients’ cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service we’re globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.

To stay up to date with the latest exciting employment opportunities with MSC Vietnam, please follow us on https://www.vietnamworks.com/company/MSC-Vietnam

Xem toàn bộ thông tin công ty
27th Floor, E-town Central, No. 11 Doan Van Bo Street, Ward 12, District 4, HCM City, VIETNAM
100-499 nhân viên
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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