Customer Service Executive

Customer Service Executive

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Mô Tả Công Việc

• To handle and follow up customers' order. To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Supervisor
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Yêu Cầu Công Việc

• Bachelor’s degree.
• 1-2 years related experience. Lead experience preferred.
• Strong written, verbal skills in English (Japanese/ Chinese/ Korean is an advantage)
• Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software.
• Excellent customer service skills.
• Strong presentation experience and skills.
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Avery Dennison RBIS, a global leader in apparel and footwear industry solutions, is a $1.5 billion division of Avery Dennison (NYSE: AVY). Avery Dennison RBIS provides intelligent, creative and sustainable solutions to elevate brands and accelerate performance from design to retail store floor. The company’s industry leading, end-to-end solutions include innovative heat transfer technology, RFID and price management supply chain solutions and sustainable packaging services. Based in Framingham, Massachusetts, Avery Dennison RBIS employs 20,000 employees in 50 countries. For more information, visit
Avery Dennison Vietnam has manufacturing facilities and offices located in ​Lot E01 Trung Tam Road, Long Hau Industrial Park, Can Giuoc, Long An, Vietnam; and Sales office in Hanoi, covering Vietnam and Cambodia markets.

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Lot E.01, Trung Tam Road, Long Hau IP, Can Giuoc, Long An Provice
1.000-4.999 nhân viên
Recruitment Team