Các Phúc Lợi Dành Cho Bạn
Healthcare insurance
Shuttle bus support
Breakfast allowance & Lunch provided
Mô Tả Công Việc
JOB DESCRIPTION
- To respond and ensure the customer enquiries and requests are addressed in a timely manner
- To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
- To assist and back up other team members and provide supports and report to Supervisor
Xem toàn bộ Mô Tả Công Việc
- To respond and ensure the customer enquiries and requests are addressed in a timely manner
- To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
- To handle customer complaints according to the Company procedures and service standard.
- To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
- To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
- To assist and back up other team members and provide supports and report to Supervisor
Yêu Cầu Công Việc
- Bachelor’s degree.
- At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management, Import - Export, Sales / Sales Admin...
- Strong written, verbal skills in English - Chinese bilingual (Upper HSK4)
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software
- Excellent customer service & presentation skills
- Willing to work OT if any
- At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management, Import - Export, Sales / Sales Admin...
- Strong written, verbal skills in English - Chinese bilingual (Upper HSK4)
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software
- Excellent customer service & presentation skills
- Willing to work OT if any
Địa Điểm Làm Việc
Lot E.01, Trung Tam Road, Long Hau IP, Can Giuoc, Long An Provice
Nhà Bè, Thành phố Hồ Chí Minh, Việt Nam
