Customer Service Executive/manager

Địa Điểm Làm Việc: Hà Nội
Thương lượng 1325 lượt xem - Hết hạn trong 15 ngày
Mức độ phù hợp công việc - Xem chi tiết

Các Phúc Lợi Dành Cho Bạn

Highly attractive salary - premium in comparison to market norms.
Accelerated career progression.
Opportunity to work with MGH offices globally.

Mô Tả Công Việc

We are looking for a Customer Service Executive/Manager to join our growing team in Vietnam.

Job Responsibilities:

• Liaising with Head Office to ensure and enhance a high-quality service.
• Maximize profits on all flights, be cost conscious at all times.
• Ensure shipments are transferred, delivered on time, correct priority given to shipments and maximize utilization of space on aircraft.
• Follow up track & trace for cargo status as well as keep customers updated if any discrepancy, delays/ damage & control service failures.
• Collaborate with internal & external parties to solve trouble, irregularity. (if any)
• Monitor and ensure response to customer enquiries in timely manner .
• Build good working relationships with customers.
• Practice sharing with other team member as well as other ad-hoc tasks assigned by Manager.
• Daily, weekly, monthly reports to Manager
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Requirements:

• Minimum 3 years of experience in Customer Service role in any Logistics company/GSA (General Sales Agent) of any Airlines company.
• Utilizes knowledge of airline sales and air cargo industry.
• Understands cargo industry, pricing, rates and competition.
• Applies excellent verbal and written communication skills.
• Applies excellent interpersonal skills.

Perks and Benefits:

• Attractive salary - premium in comparison to market norms.
• Opportunity to work with MGH offices globally.
• Accelerated career progression.
• Worldclass work culture.

Địa Điểm Làm Việc

Hanoi, Hà Nội, Việt Nam

In a highly competitive industry, Transmarine Logistics thrives as a result of decades of experience and worldwide networking with professional and efficient staff.

Over the years, we have built an impeccable reputation with major leading shipping lines, exporters and importers, worldwide agency networks and relevant government authorities.

Transmarine Logistics is known for our excellent service and competitive rates.

With offices based in major cities in South Africa, Transmarine Logistics utilizes the skills and dedication of a committed team in ensuring our clients are prioritized every step of the way.

Transmarine Logistics are registered with the relevant governmental authorities such as SARS, The Department of Agriculture, The PPECB, The Chamber of Commerce, The NBCRFLI, and are compliant with all national regulations.

Xem toàn bộ thông tin công ty
Ho Chi Minh
100-499 nhân viên
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

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