Customer Service Executive (Project 1 Year)

Customer Service Executive (Project 1 Year)

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What We Can Offer

Development career, competitive compensation package, health benefit for family

Job Description

• Handling order processing including offers, orders, delivery and cash collection.
• Handle customers’ inquiries such as documents.
• Support other members of the Customer Service team and other members of the Chemical team in their activities to achieve the common Divisional goals as requested.
• Attracts potential customers by answering product and service questions.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem.
• Effectively cross-functional working and supporting.
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Job Requirements

• University Degree in Chemistry or Foreign Trade
• At least 1-year in similar positions (customer service, sales admin) of an international company
• Good understanding on Customer service activities & on basic administrative works
• Knowledge of pharmaceutical material will be advantage
• Fluent English in communication
• Computer skills: Access database application, PowerPoint, Scala or SAP (optional)
• Have good communication skills & ability to think analytically, to work well with number, to work independently and under pressure
• Be honest, well organized, motivated, customer focus, adaptable & teamwork

Job Locations

106 Nguyen Van Troi Street, Phu Nhuan District

Merck is a global pharmaceutical, chemical and life science company with a history that began in 1668 and a future shaped by approximately 39,000 employees in 66 countries.

Merck products are known and established throughout the world. Whether our innovative medicines of chemical and biological origin, over-the-counter products, liquid crystals for LC displays, Merck pigments for the coatings, plastics and printing industries as well as products and services for pharmaceutical research and biotechnology – products and services from Merck enjoy a high level of trust everywhere.

The operational business is managed under the umbrella of Merck KGaA headquartered in Darmstadt (Germany).

Wherever you join us, and in whatever role, you’ll work alongside committed, high-performing people who want to make a difference. And you’ll help us build on a long history of progress that stretches all the way back to 1668 when Friedrich Jacob Merck bought the Angel Pharmacy in downtown Darmstadt.

Please visit www.merckgroup.com for more information about us.

MAKE GREAT THINGS HAPPEN

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Level 9, CentrePoint, 106 Nguyen Van Troi Street, Phu Nhuan Dist., HCMC
25-99 staffs
HR Department
 	  CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

CHƯƠNG TRÌNH TUYỂN SINH THẠC SĨ QUẢN TRỊ THƯƠNG MẠI QUỐC TẾ - ĐẠI HỌC CÔTE D’AZUR (PHÁP)

360 giờ học linh động, phù hợp với học viên vừa học vừa làm.

Bằng được công nhận bởi Bộ GD&ĐT Việt Nam do Đại học Côte d’Azur (Pháp) cấp có giá trị toàn cầu.

Cơ hội tìm kiếm học bổng Tiến sĩ tại Anh, Pháp và các nước khác dễ dàng hơn.