Customer Service Job - No Experience Required

- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.

- Providing accurate, valid, and complete information by using the right tools, methods, and processes.

- Immediately updating serious cases/inconstant situations.

- Ensuring a high level of customer service and a positive guest experience.

- Proactively updating information/knowledge about customer service.

- Graduated from High school or equivalent academic level

- Good English communication skills (listening, speaking, reading and writing)

- Willing to work in rotating shifts, including night shifts.

- Vietnamese candidates only.

* Benefits:

- Average Income: 10,000,000 - 12,000,000 vnd/month.

- Base Salary: 7,500,000 vnd/month.

- Meal allowance: 500,000 vnd/month.

- Night shift allowance: 30% base salary.

- Complexity allowance: 1,000,000 vnd/month (valid after passing 2-month probation).

- Monthly KPI incentive: 900,000 – 1,200,000 vnd/month.

- 100% salary in 2-month probation time.

- Join the insurance regimes according to the provisions of the Labor Law.

- Accident insurance 24/7.

- 14 days of leave/year.

- 13th Monthly Salary.

- Annual Health Checkup.

- Working in a dynamic, professional environment with many opportunities for advancement.