What We Can Offer
As a Success Consultant at One On One English, you will be a part of our Student Success Team, performing key functions for both Sales and Customer Service.
Your responsibilities include:
- Focusing on the relationship and overall academic success of the student
- Generating renewals (retentions) and upgrades of students
- Tracking Academic Progress and Student Success
- Surveying including Parent Personas, NPS, and others
- Answering the hot line/phone
- Building rapport and customer support/relations
- Majors and experiences in the fields of Customer Service, Sales Support, or Academic preferred!
- Basic Sales Skills preferred
BONUS If you are:
- Passionate about education
- Creative and think outside the box
- Willing to learn and adapt
Why you'll love working here:
- Friendly and funny colleagues and free snacks!
- Opportunities for promotion, career development, and mentorship
- Dynamic, fast-paced, professional, fun and exciting start-up work environment
- Get paid professional training and development