Customer Service Manager (Bình Định)

Địa Điểm Làm Việc: Bình Định
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Các Phúc Lợi Dành Cho Bạn

Attractive salary
Health care insurrance
Many chance to learn and grow

Mô Tả Công Việc

• Identifies potential department problems and offers appropriate suggestions to effect improvement in process of procedures.
• Maintains standard of work and systems and procedure as appropriate.
• Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
• Supports marketing and sales initiatives.
• Provides feedback regarding increase/decrease of business as base for appropriate management decision making.
• Receives customer enquiries and initiates appropriate action after liaison with the respective Manager/Supervisor and CS team.
• Responds to potential customer enquiries in a timely and professional manner which will commend the company.
• Responds to customer complaints in a timely manner.
• Maintains records and reports in an organized manner.
• Take decisions in relation to the concern duties for efficient fulfillment of overall purpose of the job.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Must have:

- Bachelor degree
- At least 7 Years of experience in customer service role
- Good at English
- Leader/Supervisor position.

Địa Điểm Làm Việc

Bình Định, Vietnam

Navigos Search is the leading, most experienced and highly qualified executive recruitment firm in Vietnam. Our mission is to help people and companies achieve their dream. We do this by matching talented individuals to the jobs for which they are best suited, ensuring that our clients have the right people on board that they need to succeed, and our candidates land the job of their dream. We accomplish this mission thanks to our strong expertise in local labor market, an established and broad network of clients and candidates and a proven recruitment method of international standards.

Xem toàn bộ thông tin công ty
HCMC
500-999 nhân viên
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