Customer Service - Mandarin Speaker (working in Cambodia)

Customer Service - Mandarin Speaker (working in Cambodia)

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What We Can Offer

Working visa and flight ticket sponsorship
Daily Meals provided
Accommodation – Cleaning will be provided

Job Description

Are you looking for a career, not just a job? If you are professional, friendly, enthusiastic, and Money Motivated-this is the opportunity for you!

Job Highlights:
• Oversea Exposure
• Attractive Basic salary, Commission & Incentives
• Outstanding career growth and development opportunities

Working location: Cambodia

Job Responsibilities:
• Responsible for acquiring new & existing clients through outbound call base on the lead provided by the company and initiate own sales campaign.
• Provide excellent customer services and ensure client satisfaction.
• Support clients phone or chat in a non-scripted environment by providing the right solution in the best way.
• Identify, diagnose, and troubleshoot customer issues (e.g. issues around streaming, billing, account settings, etc.) in a professional manner and provide general question assistance.

※ 欢迎向往内勤与顾客服务工作的伙伴,请踊跃加入我们:
- 无经验可,二度就业可;
- 客户资源充沛,提供优质自来客名单;
- 在职升迁计画;
- 提供完整的教育训练;
无需陌生开发。

*** 工作内容:
- 通过电话或通讯软体与高端潜在用户取得联系,开发潜在客户,并主动提供客户咨询询问;
- 透过网路、电话及通讯软体与客户维持良好关系,回覆解决顾客疑问,维持高度客户关系;
- 提供客户最新活动讯息告知、优惠方案及促销活动通知;
- 建立、记录并维护客户资料;
- 挖掘 VIP 用户需求,为用户提供专业的咨询服务,以降低用户流失,提升用活度;
- 对流失玩家进行其他游戏平台的引导;
- 其它主管交办事项 。
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Job Requirements

Job Qualifications & Skills
• Experienced in sales & marketing is preferred. Fresh graduates are welcome to apply. Full-board training and coaching will be provided.
• You have a genuine interest in iGaming and eager to learn more.
• Good command of Mandarin. Mandarin typing speed 30 characters (above) / min.
• Highly developed all round interpersonal and communication skills.
• Good work ethic, creative, and hardworking.

Benefits:
• Accommodation – Cleaning will be provided.
• Daily Meals provided.
• Working visa and flight ticket sponsorship.

*** 薪资结构:
- 基本保底底薪 + 高额抽成 + 激励奖金。

*** 关于我们:
- 高额分成奖金(业务人员):除了保障底薪外,另外提供业绩奖金、部门团队奖金及绩效奖金等等,快速累积人生第一桶金;
- 专业 职前 / 在职训练,及强大的数据库支援无需陌生开发,协助您打造自己的事业;
- 全职办公室内勤、正职人员编制,让你安心拥有一个稳定成长的职涯规划。

*** 基本福利:
- 供免费专人打扫宿舍;
- 提供每日三餐;
- 提供报到机票、签证及行政费用免除您的后顾之忧。

***具备以下条件优先录取:
- 有相关营销经验者佳;
- 中文打字速度 30字(以上) / 分;
- 沟通能力佳或喜欢与人沟通;
- 态度认真积极、配合度高,且有责任心。

Job Locations

D-25-06, MENARA SUEZCAP 1, KL GATEWAY, NO.2, JALAN KERINCHI, 59200 KUALA LUMPUR
Cambodia
25-99 staffs
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