Customer Service - [Night Shift - English]

Customer Service - [Night Shift - English]

Địa Điểm Làm Việc: Hồ Chí Minh
$200 - $700 842 lượt xem - Hết hạn trong 4 ngày
Mức độ phù hợp công việc - Xem chi tiết

Các Phúc Lợi Dành Cho Bạn

Competitive salary + 13th Salary + Bonus
Health + Social Insurance
Yearly Travel, Team Building Program, Professional training in US

Mô Tả Công Việc

We are looking for Software Customer Service to support our growing Cloud based dental practice software. Person should be inter-to-fluent in English and can communicate directly with customers by email and by phone. We pride in our Customer Satisfaction and Service professionalism.
Responsibilities:
- Provide support and assistance to our English speaking customers
- Research, diagnose, analyze and record customer issues and communicate solutions
- Interact with Vietnam Dev and QA members
- Interact with US members
- Respond to customer assistance email
- Work closely with Customer Success Managers to maintain customer satisfaction
- Working overnight shifts
- Foreign Candidate is prefer
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Bachelor’s Level in Computer Science, IT, Marketing, Language, Business Administration, Hotel or related field
- Comfortable English usage for day to day work in Customer service requests
- Knowledgeable in using Microsoft and configuring Windows software
- Attention to detail and prioritization, be customer oriented
- Experience in handling customer service requests, troubleshooting and diagnosing issues
- IT experience with MAC, Database/SQL, network and/or dental environment are a plus
- An ability/ willingness to work overnight shifts

Địa Điểm Làm Việc

Ho Chi Minh, Vietnam

iDentalSoft is the leading cloud-based dental practice management software company. Our solution is the most comprehensive, secure and user-friendly available on the market today.

We are a team of incredibly passionate people who think that just because something is technologically advanced doesn't mean it has to be complicated. We looked at everything that matters to dental practitioners and designed our software in a way that would be most useful and productive for them.

Backed by a team of serial entrepreneurs, we have the flexibility to be agile and engaged with our users, which lets us work with you to constantly refine and innovate and make sure we always have the very best product around.

So come on board and let us help you get your practice running at peak efficiency and profitability so that you can focus on building your business and caring for your patients.

Xem toàn bộ thông tin công ty
lầu 6, 15/28 Đoàn Như Hài, Phường 13, Quận 4, Tp.HCM
25-99 nhân viên
Mr. Nguyễn Cao Thăng
Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Bảo Hiểm Sức Khỏe Cho Người Dùng VietnamWorks | Hợp tác cùng Tokio Marine Vietnam

Mức phí tốt nhất chỉ từ 600.000 VND/năm

Cung cấp bảo hiểm cho người thân: Cha Mẹ (lên tới 70 tuổi) và Con

Vững vàng sức khoẻ, vững tâm sự nghiệp