Customer Service Officer

• Ensure that all documentation is processed promptly and accurately.

• Provide effective administrative support to Sales team.

• Organize and manage all relevant documents and necessary tasks for Sales staff, especially Expats.

• Assist Expats in responding to customer requirements and handling complaints.

• Support Sales activities, including promotions, business trips, and arrangements for machine lending or returns.

• Assist Marketing team with Events and related tasks.

• Perform other duties as assigned by Department Head

• University degree or equivalent qualification

• At least 01-year experience

• Ability to work under pressure to achieve target

• Read and write, speak intermediate Chinese and English

• Good negotiation skills at different level in organization

• Organized, reliable, self-motivated and confidence personality

• Interpersonal communication