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Customer Service Officer

Best Resource Enterprise Network Inc 20/F Unit GHIJK IBM Plaza Eastwood City Bagumbayan Q.C. Philippines 1110

Nơi làm việc: Quốc tế


1317 lượt xem
Đăng tuyển 10 ngày trước

các phúc lợi dành cho bạn

Non-vested, based on company revenue
Yearly coverage for employees
30 days annual paid leaves, 15 days sick leaves, 5 days emergency leaves

Bạn Nên Có Kỹ Năng

English - Fluent
Vietnamese Native

Bạn Sẽ Làm Gì

• Handling and multitasking all requests, customer’s inquiries (questions, complaints, requests,…) via Livechat/ Email/ Phone Call or any company available communication tools
• To respond, escalate, follow up, endorse and help resolve pending inquiries, requests and complaints
• To ensure reliability to be able to provide 24/7 customer service all the time
• Recommending, suggesting Ideals, feedback,… contribute to and develop and implement work improvement initiatives or business objectives
• Coordinating with other departments to pursue important issues and to find out root causes
• Assisting on data taking, providing daily, weekly or monthly data consolidation, analysis on report when required
• Provide timely information to Team Leaders, Customer Service Managers or Management whenever there are critical issues to report.

Chuyên Môn Của Bạn

• 20 years old to 26 years old
• At least High School Diploma but prefer more on related working experiences
• Computer literate, with experience using Micro-soft platform applications
• Very good in Vietnamese and English written and oral communication skills
• People-oriented
• Willing to relocate in Manila, Philippines

Other Requirements:

• Vietnamese typing skill (with accent)
• Willing to work in a flexible schedule and night shift
• Willing to work overtime when required
• To have at least 6 months or above of working experiences (same type of job but might different industry).

Về Công Ty Chúng Tôi

Best Resource Enterprise Network Inc 20/F Unit GHIJK IBM Plaza Eastwood City Bagumbayan Q.C. Philippines 1110

Tên người liên hệ: Manuel Henson
Qui mô công ty: 100-499

BEST RESOURCE ENTERPRISE NETWORK INC.'s competent management truly belong to a league of their own. Although most of them are young, they are the cream of the crop among professionals from the Information Technology, made-to-order business to management consultancy and service oriented industries.

Việc làm khác từ Công ty này

Chương Trình Tuyển Sinh Thạc Sỹ Tài Chính Tại Hà Nội

Chương Trình Tuyển Sinh Thạc Sỹ Tài Chính Tại Hà Nội

Bằng cấp quốc tế.

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