Customer Service Officer (SAP)

Địa Điểm Làm Việc: Hà Nội
$500 - $700 1038 lượt xem - Hết hạn trong 5 ngày

Các Phúc Lợi Dành Cho Bạn

Attractive Bonus
Premium Healthcare Package

Mô Tả Công Việc

MAIN RESPONSIBILITY:
Responsible for Sales Order Delivery processes in compliance with company’s Supply Chain strategy in order to ensure strong support for sales in goods delivery, coordinate with other departments for company Business running smoothly.
Duties and Responsibilities:
1. Receipt of orders/delivery request from commercial team, SSO, customers or Brenntag connect platform
2. Enter orders receipt on SAP system & doing further step to make sure order delivery on time.
3. Check & feedback to Commercial team (if any) the relevant information such as low or negative GP margin, available inventory, allocation inventory to customer or credit issue (overdue or over credit limit) to get approval before orders processing.
4. Follow up the order's status
5. Collaborate with Warehouse & Delivery team to do daily delivery
6. Follow up the cash collection of orders term COD
7. Receipt & solving the customer's complaint relevant to order delivery including document,
8. Proceed return order, issue credit note, debit note to customer
9. Respond to customer on Fresh_chat quickly
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

• Relevant Bachelors (Business Administration/ Foreign Trade/ Import –Export)
• 2+ years of experience Sales Delivery, Logistics, Customer Service.
• Ability to operate in SAP
• Working experience in the chemicals industry/ distribution and logistics is an advantage
• Ability to manage complexity and change in a dynamic environment
• Strong work organizational skills and analytical skills
BENEFITS
• Type of contract: 01 year contract
• Premium Health care & Accident Insurance
• Good Welfare package: Annual Health check, Full Social Insurance,…
• Annual Performance review, Annual Salary Increase, Assessment for Promotion
• 18 full paid annual leave per year
• Fixed 13th month salary
• Working time: Mon – Sat (Sat is Work from Home depending on workload, shared with team)
8 am to 5 pm

Địa Điểm Làm Việc

107 Nguyễn Phong Sắc, Dịch Vọng Hậu, Cầu Giấy, Hà Nội, Việt Nam

Về Chúng Tôi

Brenntag, the global market leader in chemical distribution, covers all major markets with its extensive product and service portfolio. Headquartered in Mülheim an der Ruhr, Germany, the company operates a global network with more than 550 locations in 74 countries. In 2016, the company, which has a global workforce of more than 15,000 employees, generated sales of EUR 10.5 billion (USD 11.6 billion). Brenntag connects chemical manufacturers and chemical users. The company supports its customers and suppliers with tailor-made distribution solutions for industrial and specialty chemicals. With over 10,000 products and a world-class supplier base, Brenntag offers one-stop-shop solutions to around 185,000 customers. This includes specific application technology, an extensive technical support and value-added services such as just-in-time delivery, product mixing, formulation, repackaging, inventory management and drum return handling. Long-standing experience and local excellence in the individual countries characterize the global market leader for chemical distribution.

Why Join Us?
• Global leader in full-line chemical distribution
• Fast-growing and dynamic business
• Exciting career powered by learning & development for talents with right expertise, experiences and passion
• Recognized in Asia Pacific as a finalist for Employer of the Year 2017 by HR Excellence Award
• Nominated for 5 categories by the HRM Award 2018, namely,
o Best Training, Learning & Development;
o Best Change Management Strategies;
o Hays Award for Employer of Choice;
o Best C-Suite Leader, Henri Nejade, President & CEO Asia Pacific;
o HR Leader Angie Ng, Vice President-Human Resource, Asia Pacific

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Phúc Lợi Công Ty

Premium Healthcare Package

supplementary private health insurance and annual health screening

Vouchers

Promoting by special occasions around the year

Travel opportunities

Oversea business trip with our global travel insurance

Team activities

Outing, year end party, family outing by group

Attractive Bonus

Fix 13 month salary and incentives

Paid Leave

18 days/ year

Hình Ảnh Văn Phòng

Địa Điểm Công Ty

HCM Office: 120 Hoàng Hoa Thám, Phường 7, Quận Bình Thạnh, HCM
Hanoi Office: Tầng 6, Detech Tower II, 107 Nguyễn Phong Sắc, Cầu Giấy, Hà Nội

Quy Mô Công Ty

100-499
nhân viên

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

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