Customer Service Officer (Work Remotely) Urgent job

Customer Service Officer (Work Remotely)Urgent job

Địa Điểm Làm Việc: Khác
$500 - $800 3060 lượt xem - Hết hạn trong 18 ngày

Các Phúc Lợi Dành Cho Bạn

Training and Personal Development Provided
Innovation team activities through out of the year
Remotely working from home

Mô Tả Công Việc

Job Descriptions:
• Responds to live chats professionally and answer customers' enquiries.
• Acquire detailed knowledge and understand the operation to resolve customer issue and promote good customer experience.
• Handle customer complaints, to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Support any other ad hoc or administrative duties as assigned related to customer service from time to time.
• Ensure customer satisfaction and provide professional customer support.
Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Requirements:
• Minimum of 1-year experience in any customer service industry, preferable in a virtual environment.
• Able to work in fast paced environment, independent, customer focused, result oriented & disciplined.
• Ability to multi-task, prioritize, and manage time effectively.
• Creative thinking and problem-solving skill.
• Agree to sign a confidentiality agreement to protect customer and company benefits.
• Equipped with a stable internet connection with a minimum speed of 10mbps speed as this is a work from home position.
• Able to work on 24/7 rotating shifts, during weekends and public holidays.
• Ability to read and write in Vietnamese, ability to communicate in English is a plus.

Địa Điểm Làm Việc

Work From Home

Black Sire Technology Co. Ltd develops business models for the new age. We are a community of diligent experts of different spheres working together to develop end-to-end digital transformation solutions for exquisite gaming platforms. Our team comprises of digital strategists, game developers, user experience innovators, visualizers, creative content developers,web and mobile developers, app designers, performance marketers, customer care consultants and management consultants.

While we specialize in creating digital solutions, games and software, we also take pride in maintaining each platform through different means of marketing channels, which is followed through by our around-the-clock customer care consultants located in several locations. Our growing team of marketing executives assist in customer acquisition, customer retention and conversion optimization.

We are licensed company situated in Cambodia, Sihanoukville Province, with branch offices located in Malaysia, Philippines, Taiwan and China.

Xem toàn bộ thông tin công ty
Sihanoukville, cambodia
Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Chương trình THẠC SĨ QUẢN TRỊ & THƯƠNG MẠI - Chuyên ngành THƯƠNG MẠI QUỐC TẾ | ĐẠI HỌC THĂNG LONG | ĐẠI HỌC CÔTE D’AZUR (PHÁP)

Bằng Thạc sỹ chính quy quốc tế từ Pháp, được bộ GD-ĐT VN công nhận

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