Customer Service Representative - Chuyên Viên Dịch Vụ Khách Hàng
Job description
*** Main responsibilities: To provide customer service to customers.
1. Receive customer orders, update master file and input the order into the mainframe computer system.
2. Assist Customer service when necessary to communicate delivery dates to customers.
3. Maintain Customer date within the mainframe computer system, including product codes and product prices, etc. for specific customers.
4. Answer telephone call and assisting customers with enquires.
5. Maintain and keep files and documents in tidy and order.
6. Assist in carrying out various administrative activities, reviews and controls procurements activities.
7. Coordinate closely with sales team to fulfill customers’ requirements.
8. Follow up with relevant internal and external departments to ensure shipments delivered to customers as scheduled.
9. Handling goods receiving and distributing.
10. Other tasks assigned by direct superior/manager
Job requirements
1. Chinese Speaking
2. From 1-2 years in similar role
3. Experience with customer service at garment and textile industry is preferable
4. Good inter-personnel & communication skills
5. Strong customer-oriented mindset
6. Good at Microsoft office competence
7. Working experience with JDE system is a plus
8. Good numbers
9. Honest, diligent and able to work under pressure, teamwork
10. Living at Nhon Trach/Long Thanh/Bien Hoa/HCM is preferable
What We Can Offer
Healthcare Plan
Transportation
Others
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Competitive rate
VietnamWorks calculates your competitive rate based on your application information and compares it with other candidates for this job after you apply.
Job Information
23/04/2024
Experienced (non-manager)
Textiles, Garments/Footwear > Merchandising
Customer Service, Customer Communication, English, Order Processing, Merchandise Garment
Textiles/Garments/Footwear
Any
Not shown
Not shown
Job Locations
Lô 32, 33, KCN Nhơn Trạch 6, X. Long Thọ, H. Nhơn Trạch, Tỉnh Đồng Nai
Lot No. 32-33, Nhon Trach 6 IP, Long Tho commune, Nhon Trach District, Dong Nai Province, Vietnam
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